“Love this post office! The workers are so kind and prompt! It's cold today so the nice fountain they have outside froze over! But it's nice and warm inside.”
“Having taken a job near this post office, I've used the facility three times in the past week. What it lacks in size it more than makes up for with customer service. I frequent Nashville post offices for business reasons, and this location has some of the most helpful workers of any post office in town. They're conveniently located near I-40 and never have a line!”
“Undoubtedly, one of the best USPS locations I’ve ever had the pleasure of sending my mail with. Every time I need help, they’re there to be genuinely helpful, and do so with smiles and kindness. I’m always approached with complete respect and happy people, and the staff continue to have incredible patience even during times of stressful staffing. Give these workers a RAISE.”
“I needed to return a call regarding our premium forwarding service that had inadvertently cancelled due to my credit card number changing abruptly after some fraudulent charges. Linda had contacted us to let us know that the carrier was questioning if it should really be delivered. When I called, I was directed to a representative and the phone rang only 2 or 3 times and Linda answered and was able to assist me right away. Linda is just amazing! She is always friendly, knowledgeable and extremely competent!”
“HAVING YOUR THINGS TOGETHER MAKES IT SO MUCH BETTER
ThEY WILL HELP YOU AND EXPLAIN It. They are always nice to me and my family when we visit here.
#PASSPORT STUFF
#expedited worked like a charm
#pay it ,track it ,ITS WORTH IT!!!!
THANK YOU FOR MAKING THIS PROCESS GO SO SMOOTH!!! You guys are the best!”
“I visited this USPS and had a great experience. The staff were polite and helpful, everything was processed quickly, and there were very few people. Thank you so much for your work and excellent service!”
“I love this office. They are the main office in the area so they are open long hours - even on Sunday. Hardly any wait and the clerks are always helpful and friendly. I send many packages out of state & they seem to arrive a day or two earlier compared to other offices that are closer to me. So I will continue to drive past those other post offices to go to this one.”
“As Nashville post offices go, and there are many, I'd rank this my one of my favorites in the metro area. It's always efficient, busy but with a fast-moving line thanks to the talented employees. The postal facility is also conveniently located in the heart of Green Hills.
I also have a theory that local post offices have low ratings because the only people who rate them online have some sort of complaint. Maybe my review will add a reasonable perspective.”
“Been going there to ship stuff a lot of times and never had a problem before. Waiting time and customer service from SOME individuals can definitely improve but the area itself is clean and nice.”
“I have always enjoyed this post office. Everyone has always taken good care of me. Most everyone knows my name and when they see me, they always smile and take time to offer small talk. There is a post office a mile from my job that I could use, but I won't because of the genuine care I receive at the Oak Meadow location”
“Went to this location, which is close to work, to submit my first ever passport. I had a couple of issues filling out to form( blue ink instead of black and wrong amount on payment money order), the clerk Deb was extremely helpful and patient with me, straightening everything out, doing a fairly good photo, and giving me a more confident feeling that the process will go well.”
“I don’t know if this is the correct post office (the one that delivers to Lenox village) or if it will reach the intended person. I just want to write this, in case you read it.
I had intended to be home today to accept some flowers I had ordered. I was afraid the plants would die if they were left to roast in the sun- so I left a note and asked if he or she could put them in the shade under the stairs. I hoped the person delivering them would see it. They did! I came home to see them tucked away in the shade, safe.
I want to say thank you. Your act of kindness truly means a lot to me.”
“Pheebe is absolutely FABULOUS warm, friendly and helpful and the absolute best of USPS!!!!! Loved my interaction with her today!!! Thank you for brightening my day!”
“Shout out to Wendy and to Shanell for helping me out! I really appreciated that they cared and were willing to help me figure out what went wrong with the package I had been looking for. Thank you for your kindness and listening to help resolve!!”
“I would like to share a positive experience with the United States postal service Donelson branch. I know I've had some bad experiences with them but I would like to tell you about Darius. I rarely use that branch, but I had a couple of things on different days to mail quickly so that's the closest one to my home. On both days Darius was so pleasant and really wanted to help me figure out exactly how I should send the items for the best price. I got great service on two different days with Darius and I sure appreciated it
He was a rock star! Thank you Darius and also Kudos to his co-worker beside him for his suggestion that helped. I wish I would have gotten his name.”
“For people who have had an issue with them being closed and the hours on Google being incorrect, please submit a suggested change in hours on Google so that others don't go through what you went through. Idk if that suggested change in hours actually works, but maybe it will if we all submit it for the 8:30 am to 5 pm they actually seem to operate.
I haven’t personally had an issue with this post office. The workers aren’t overly friendly, but I don’t expect them to be. We are all people and don’t need to be “on” all the time, even in a customer service job. I have had good interactions with the staff who tell me what I need if I’m missing something. Their policies on buying tape are ridiculous, but the customer service people aren’t the ones making that policy.”
“Love this post office! The workers have been very helpful in helping me find my packages and making sure our mail is delivered safely. Our mail carrier went out of her way to deliver a package that had the wrong address listed. Thank you postal workers!”
“This is probably the best post office in the Nashville metro area. The employees are incredibly efficient. It's always busy, but the employees keep the line moving. The postal facility is also conveniently located just off I-65 in the Brentwood area, technically just inside Davidson County a mere 103 feet north of the Brentwood/Williamson County border. That makes it convenient for residents of both counties who live in the area. This is also one of the few post offices in Middle Tennessee that will process passports. We've used that service before!”