New Balance Chattanooga is a shoe store that provides a pleasant and helpful shopping experience for its customers. The staff, such as Riley, Hal, and the polite and professional sales associates, are knowledgeable and dedicated to assisting customers in finding the right shoes to meet their needs. Whether it's finding the perfect fit for someone with specific requirements, like a customer with autism, or simply helping to identify the right type of shoes for everyday wear and gym use, the staff at New Balance Chattanooga go above and beyond to ensure customer satisfaction. They offer a wide selection of New Balance and Brooks shoes, and are willing to accommodate customers' preferences as much as possible. Customers consistently praise the store's atmosphere, with one reviewer describing it as not being rushed and another highlighting the helpful and friendly greetings upon entry. The in-store shoe sizing tools also help to ensure proper fit, which is especially important for customers with hard-to-fit feet. Overall, New Balance Chattanooga is a highly recommended shoe store, with customers highlighting the excellent customer service, knowledgeable staff, and comfortable, well-fitting shoes as the key reasons for their positive experiences.
Great local business that used technology and the sizable expertise of their employees to find the best shoe for you. I have a size 12 extra wide and they were so good finding me the perfect pair. The price was better than Dicks where I stood in the shoe section for a half hour without being helped. 10/10.
March 2026
As always, Radcliffe’s takes care of all our needs without issue. From their days prior to the new name to now, Hal and his team have the best customer service in Chattanooga.
March 2026
One of the best, if not THE best running stores that I have ever been to! They analyze the feet and make recommendations to fit your needs!!
