307 Manufacturers Road Unit 105, Chattanooga TN 37405
“We were in town from atlanta visiting Chattanooga and we had some free time. My wife had some feet issues and we went in with my wife who needed to be fit for a pair shoes. Wes was right there and ready to help. It took about two hours and he got her into exactly what she needed. My wife walked out with a smile and her feet were happy. This was customer service at it's finest. Wes took such great care of her, that I would drive back from Atlanta for my next pair of shoes. Keep up the amazing service, it is truly appreciated. Joe H.”
2100 Hamilton Pl Boulevard, Chattanooga TN 37421
“JUSTICE WAS AMAZING!!!! Truly, if you want someone who will take the time and make sure you have just the right shoe for your foot, he is your guy!!👍”
4251 Hixson Pike, Chattanooga TN 37415
“I went to Front Runner yesterday need of different running shoes after being loyal to what I have been wearing for almost a decade. I explained my issues to Morgan and she really listened. She measured my foot and said she’d be right back with some options. She reappeared with around 6 boxes of different brands and I admit I was overwhelmed. We moved through trying the shoes on and had a yes and no pile and she helped me come to a decision. I took the shoes for a spin today and even though they felt a lot different from what I was wearing, I am delighted to say that the issue that moved me to investigate new shoes did not flare up. I’ve been to Front Runner before and I can report that they are always super nice and helpful. 10/10 for Morgan-she rocks. 10/10 for suggestions and experience. If you need someone who knows what they’re doing, go to Front Runner.”
Gunbarrel Pointe Shopping Center, 1820 Gunbarrel Rd #400, Chattanooga TN 37421
“My experience with Hadden was amazing! We came back a second time after having a terrible experience few days before. Hadden made sure to listen to every want and need, she understood my vision exactly. I had 2/3 other consultants pulling dresses as well. It really felt amazing and felt like the best vip treatment!”
802 Hamilton Ave, Chattanooga TN 37405
“From the moment I walked in, the staff was friendly and attentive. They helped fit me, and suggested several shoes that were specific to my needs and structured for my gait. After buying my first pair from them, I returned a week later to buy another pair for work. I won't go back to a box store for shoes, Fast Break is where it's at!!”
1820 Gunbarrel Rd #300, Chattanooga TN 37421
“Great local business that used technology and the sizable expertise of their employees to find the best shoe for you. I have a size 12 extra wide and they were so good finding me the perfect pair. The price was better than Dicks where I stood in the shoe section for a half hour without being helped. 10/10.”
5414 Hixson Pike B, Hixson TN 37343
“Excellent Service! Very friendly atmosphere, Adam helped me pick out some new balances. He was very knowledgeable and helpful. Will definitely come back for my next pair of shoes.”
5210 Brainerd Rd, Chattanooga TN 37411
“Great style selection! Great customer service! Competitive prices. The only con is, I was not able to mix and match outfits; that is, if it’s sold as a pair, it has to stay a pair.”
113 Frazier Ave, Chattanooga TN 37405
“Visited this boutique with my sister while on vacation and can’t say enough great things about it, we wanted to buy the whole store! So many beautiful items at reasonable prices with the most helpful, friendly sales associates. One of the items I bought was a gorgeous bracelet stack and when one of the bracelets had come apart, the owner herself called me, ordered replacement options, sent me such options to pick from, and had it delivered to my home address beautifully wrapped in priority mail postage with a kind note! This customer service experience was above and beyond my expectations. I’d highly recommend anyone to shop here; I’m looking forward to it when I visit Chattanooga again!!”
2288 Gunbarrel Road, Chattanooga TN 37421
“We do not have a Shoe Carnival near our home and I was having an issue with one of the shoes I had ordered (manufacturer defect, nothing to do with the SC). Gave this store a call while passing through Chattanooga and was able to make the exchange. Although something like this is generally expected and they will likely get credit from the manufacturer I was just really impressed with the customer service and overall mood of the people working in the store. A smile and a great attitude go a long way in my book.”
2107 Gunbarrel Road, Chattanooga TN 37421
“Candace was amazing helping me find my kiddo his size. This lady was sweet , patient and knowledgeable. I highly recommend asking for her if you visit this location!”
1110 Market St Ste 105, Chattanooga TN 37402
“I went to embellish and the owner, Ann Trammell, picked out things for me I would never have worn. I’ve never gotten so many compliments and she dressed me for my wedding and now everything else!”
313 Manufacturers Rd, Chattanooga TN 37405
“THE BEST CUSTOMER SERVICE!!!! I recently shopped here while I was in town for a weekend, and purchased the most beautiful pair of leather heels with a carved wooden base. After one normal wear, the wood unfortunately chipped. I was so sad because they were pretty pricey, $220, and one of the most beautiful pairs of shoes I have bought for myself. I live out of town, so I cannot easily go back into the store for an exchange... so I *nervously* called the shop and spoke with Jenna, emailed her photos of the chip, and she reached out to the company rep for a replacement pair. No hassle at all (which was already super appreciated). The shoe brand was sold out in my size, and as soon as Jenna learned this, she issued me a refund for the shoes (before even talking through options with me - initiative!!), told me to keep them, and sent me product recommendations to apply to the wood to keep them from chipping any further in the affected area. This is hands down the BEST customer experience I have ever had and way more than I would have expected. She just handled it. I will absolutely be shopping with them again. This is a huge reminder for me as to why it is so important to shop local businesses so that you can have the personalized, real life support when you need it.”
308 Northgate Mall Drive Ste J0120, Chattanooga TN 37415
“Did not have any thing in my size that I could afford at the time. Will look again. The young lady that helped me was very nice and helpful. I rate her help at 5 stars”
Hamilton Place Mall, 2100 Hamilton Pl Blvd Suite 160, Chattanooga TN 37421
“Visited family down in Chattanooga last week for my cousins wedding and then realized when I got there that I forgot to get shoes for the event!!! I was kind of panicking but the male employee with the curly long black hair immediately asked if I needed help and was so kind and helpful!!”
2100 Hamilton Pl Blvd Spc 103, Chattanooga TN 37421
“Great store, and great staff. My son was looking for a specific shoe and the staff helped him find it. They were so kind and helpful, and since I didn’t know anything about shoes they dealt directly with my son.”
2100 Hamilton Pl Boulevard, Chattanooga TN 37421
“Shawn was literally perfect, I came in not really knowing what I was looking for, he helped by simply making conversation with me and finding out what I liked , 10/10 will do my in store shoe shopping here for sure”
2100 Hamilton Pl Boulevard, Chattanooga TN 37421
“Amazing service!! I have been and continue to be a loyal costumer of this company for over 10 year. Not only do they have very stylish clothes but they truly care about their costumers' needs. Last week Brenda even called the company's main phone line to search other stores for an item I needed. She stayed on the line untill she got an answer. Trully impressive.”
2115 Gunbarrel Road, Chattanooga TN 37421
“Honestly might be the best customer service experience I’ve had in my life. Went in to buy a suit for law school and Andy or Andi not sure how it was spelled went above and beyond to make sure not only I looked good but that I felt good. She was AWESOME I’ve never had someone provide so much specialized help while shopping and as someone who knows nothing about suits she was beyond helpful.”
3536 Cummings Hwy #168, Chattanooga TN 37419
“Stopped by recently for the first time, and I was impressed with the variety of brand name shoes at good prices. Service was super quick and friendly. Happy to have them in the area!”
2100 Hamilton Pl Blvd, Chattanooga TN 37421
“Staff was friendly and helpful, but not pushy. Store selection was very good. Given that it was Labor Day weekend, the sales could have been a little better but otherwise an excellent experience.”
2100 Hamilton Pl Boulevard Ste 144, Chattanooga TN 37421
“Buckle has a really good selection of jeans and casual clothes, especially if you like western-inspired or trendy styles. The employees are usually very attentive and willing to help find the right size or fit. It’s a little pricier than some other stores, but I’ve had good luck with the quality of what I’ve bought.”
2100 Hamilton Pl Boulevard Suite 125, Chattanooga TN 37421
“Took some shoes back with no problem. Young crew but respectful and professional. I'll check it out again even though I hate going to the mall. I will go back here to get my daughter some shoes.”
2200 Hamilton Pl Boulevard Ste L6 - 1, Chattanooga TN 37421
“Rachel was very helpful, she let me know what sales were going on, and in which areas to go to in order to find certain items. Everything was very clean and all the sales associates were very kind and helpful, I will be frequenting as a new Aunt who plans to spoil her nephew”
8174 E Brainerd Rd Suite 100, Chattanooga TN 37421
“I was so happy to find that this place is amazing!!! I have no since of fashion and needed a dress for a special event for Christmas Eve. The owner was so helpful and kind. It felt like I had known her forever. Thanks to her and her staff I walked out with two stunning dresses and two jackets I just couldn’t live without. Such a joyful experience and all the beautiful clothes! This is my favorite place to go will definitely be shopping here from now on!! I recommend Irma Marie’s to All the Ladies!! Thanks again Janet ❤”
2100 Hamilton Pl Boulevard, Chattanooga TN 37421
“Hope was great! As was all of the staff! I’m pretty petite so they helped me find a great pair of dress pants! For all the petite ladies I recommend a 00P in “ the jayne “.”
2100 Hamilton Pl Blvd, Chattanooga TN 37421
“Blake and George are always great at assisting me to find everything I’m looking for when coming in to shop! Love their attentiveness and personalities!! Great location to go!!”
318 Northgate Mall Dr J16, Chattanooga TN 37415
“Went in to find shoes for my wife for Valentine's Day was treated by a young named Andrew. He was super helpful and made sure I was happy with my purchase. Even tho the store didn't have the shoe I wanted in stock he helped me find another shoe and then ordered the shoe I was looking for. Over all great shopping experience and will be going back to shop with him again. Selection could be better but customer service was wonderful.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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