O'Reilly Auto Parts in Chattanooga, Tennessee is a reliable and customer-focused store that offers a wide range of auto parts, tools, and accessories. The staff is known for their friendly and knowledgeable service, often going above and beyond to assist customers. The store provides free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also offer a Loaner Tool program and can resurface brake rotors and drums, as well as mix custom paint. Customers have praised the staff's willingness to help, with one reviewer describing their experience as "probably one of the best customer service experiences" they've had at an auto parts store. Overall, this O'Reilly Auto Parts location is a trusted destination for all your automotive needs.
Kristine was outstanding! I was having issues with my car and didn't know what it was ! She helped me figure it out super fast and found me the best parts at the cheapest price! So glad this was the store closest to me !
January 2026
Very quick I was in and out in about 5 minutes. No wait and very professional help.
December 2025
Don't be surprised if they won't replace your battery anymore. When I had my car's original battery replaced 5 years ago, they didn't even blink. Now, the computer tells them it may be difficult or time consuming (it's not on my car), so I had to do it myself. At least they lent me the tools without charge.
