Customers say the Verizon store at 1748 Dayton Blvd offers an exceptional in‑person experience. One staff member was described as the kindest and best help, even when no phone was sold. Another employee went well above and beyond to resolve a problem, providing fantastic customer service. A helpful employee answered all questions, made customers feel comfortable, and saved them a lot of money on upgrades. Customers report that the staff are professional, courteous, knowledgeable, and capable, with one employee described as a rock star after helping after a house fire. The store’s quick fact‑finding and focus on what customers need for work earn high praise. Overall, customers highly recommend the store for friendly, efficient, and personalized service.
Matt C was awesome! He corrected my issue within 2 minutes. Very nice and polite guy.
February 2026
I had excellent service and support, upgrading my iPhone 15 that started misbehaving. Micah was thoughtful with his comments, recommendations and tips to help me get the best performance out of my new phone.
February 2026
Travis Nead is an extremely valuable Verizon employee. He was patient, knowledgeable and very adept at multitasking. I had a very old phone and he persisted until everything transferred to my new phone successfully.
