Metro by T-Mobile is highly praised for its friendly and caring staff. Customers frequently mention staff members like Kim, Lizzie, and Michael, who provide excellent customer service. Kim is described as kind, beautiful, and caring, with one customer giving her 10 stars for her helpfulness. Lizzie is recognized for being polite and offering amazing customer service, making visitors feel appreciated. Michael stands out as a dedicated employee who consistently helps with phone purchases, repairs, and information transfers. Customers appreciate his patience, knowledge, and ability to handle multiple customers at once, often describing him as a pleasure to work with. Overall, the store offers a positive experience, thanks to staff members who go above and beyond to assist customers with their phone needs. Many reviewers express their satisfaction and plan to return, highlighting the store’s welcoming atmosphere and excellent service.
The lady Kim was very kind and nice and had no issues.She is a very beautiful and caring person and I wish more of the staff was as kind and caring as miss Kim was.II give miss Kim 10 stars.
November 2024
Today we visited metro and Lizzie helped us. She was very polite, and has amazing customer service! Thank you Lizzie! - Tania G
March 2024
Jose and Morgan was great thank you for my new phone!
