Verizon's Ooltewah store is known for its excellent customer service and friendly staff. Customers have praised the team for being incredibly helpful and attentive to their needs. Employees like Michael E. and Anthony Botticelli have gone above and beyond to assist businesses in finding better plans and reducing their bills, showing genuine care for their clients rather than just trying to make a sale. The store is also recognized for its seamless and painless service, with staff members catering to individual requests. Overall, visitors have reported very positive experiences, highlighting the politeness and professionalism of the team. Whether for personal or business needs, customers can expect top-notch service at this Verizon location.
Bradley went out of his way to help me with an unresolved issue from over three years from a incorrect trade that was never resolved but he went out of his way and was able to get it fixed! Thank you so much!
May 2026
I just wanted to express how easy it was for me to upgrade my phone. I came into the store having a crappy day and just needed to upgrade my phone and Taylor the guy who handled my transaction was super quick, nice, and easy to work with. I was in and out with my new phone in like 30mins.
March 2026
Sloane was patient, knowledgeable and friendly. I appreciate his help getting questions answered on setup of new phone.
