Verizon Business Services receives mixed reviews regarding its customer service. Multiple reviews highlight specific employees as fantastic, professional, and helpful, noting they genuinely care about customer satisfaction and resolve issues effectively. However, other experiences report that customer service is not very good, citing long wait times and unexpected fees for assistance that were waived at other locations. Some long-term customers express frustration, feeling unappreciated despite their loyalty. The service from individual standout employees is highly recommended.
Austin, was fantastic helped resolve an issue with customer service. Do not call Verizon corporate. Just come see Austin.
September 2025
Austin, was fantastic helped resolve an issue with customer service. Do not call Verizon corporate. Just come see Austin.
April 2025
Great service from Anthony Stephens!!! I found him helpful and he did a great job. I never received a kinda device in Florida state where I am from. Highly recommend him as a professional worker!!!! 5 stars!!!
