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“Wonderful REAL Hardware Store!
They are knowledgeable and helpful. Especially Dale!
This store is further away than Home Depot is from my house. However, I will often choose to go to Ace instead of bumbling ‘round the Big Box store praying that someone might notice that I look like I need HELP ? ❗️”
“Love this store friendly people great location it is definitely my store I wouldn't get hardware anywhere else plus they still carry Craftsman tools I've even exchanged a couple of broken ones there five stars all the way”
“The woman with short hair that unloaded my CFI truck this morning was super nice and did a great job of not tearing things up while she unloaded me. Nice organized dock / maneuvering area too.”
“The folks at the customer service desk, the garden center, and over in loading we're all kind and helpful. I ordered 200 small brick pavers, and they packed them up so they wouldn't slide around and break. Really good service.”
“We had to get some lumber and a few other things for a deck we are building. We shop here quite often and have never have anything but positive things to say. I do recommend this location for lumber.”
“(Schaad road store) You have an employee by the name of Kevin in the lumber section. When I tell you he went above and beyond to help my husband and I with our project! He offered the most professional customer service and took time to explain how and why we would need to do things a certain way. I hope he gets the recognition he deserves as an outstanding employee!”
“Excellent customer service! The staff at Lansing are always friendly, knowledgeable, and go above and beyond to make sure everything is right. Even when the weather caused a slight delay, they kept great communication and still delivered as promised. A company that truly cares about their customers and the quality of their work — highly recommend!”
“Kimber is one of the best associates at Lowe’s. Every time I come into the store, she has a smile on her face and something positive to say. She’s always incredibly helpful and takes the time to really listen to what you need. As a business owner who frequents the store often, I appreciate how she goes out of her way to help find exactly what I’m looking for.
Her attitude and dedication to customer service truly stand out. Kimber sets a great example of how customer service should be done, and she’s someone other associates could definitely look to as a model. Lowe’s is lucky to have her on the team!”
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“Went in today for a few things and was helped by Carol. She knew EXACTLY where everything was located and was very friendly. People like Carol are what make places like this worth shopping at. She has a careers’ worth of knowledge and experience that you don’t often find anymore, and it’s invaluable.”