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“Always willing to help with problems that might occur.
Also having their service with everything unlimited is better than buying a data card all the time.
Helpful staff.”
“Sunny is great! I had a small problem with some cracks with my screen protector. He showed me what I needed and installed it as well. Very reasonable prices and great service! Go and check Sonny out!!”
“Awesome service, I'll recommend Parkside Knoxville TN store to friends and family.
I'd already posted an appreciation on my FB.
Thank you very much once again ?”
“I have used AT&T Oak Ridge TN for many many years. Never until today have I received such great service. Haley & Brandon were exceptionally helpful and patient with me. As a Senior Citizen some of us are sometimes slow to understand technology. Haley & Brandon was very thorough in explaining my needs and how I could get better service at a cheaper price. I am so very thankful they were in the store today. Thank You Haley and Brandon for your kindness, help and encouragement today. God bless you both.”
“Ive been rocking with the iPhone 11 up until yesterday. I finally went in and got an upgrade. Upon arrival I was greeted by Darrien. He was super kind, asked me questions to better understand what I was after and even adjusted my plan to help me save some money. Typically retail environments are the worst, but not this time. It was a pleasure to deal with Darrien and I will happily come back to do business with him. 5 Stars all the Way.”
“Edit,
The worker was back very quickly. She was very very helpful and really nice. I got everything I needed from her and she solved the issue I had! Therefore I changed the 3stars to 5! Great job cricket.
Every single time I come to the Oakridge store there is a sign on the door saying be back. This is at LEAST the 4th time, so I made sure to get a picture.”
“I had to write and thank Nick and Joshua for going above and beyond helping on a recent visit. They not only got me a new phone but helped me save money and get better services with a new plan and the streaming package! Kudos to both Nick and Joshua”
“The staff at this location is very helpful and kind. They made me feel comfortable and solved my request with ease.
Thank you to both to Jacob and his coworker. I'm sorry I didn't catch her name.”
“Cole was a superstar! He was knowledgeable about what we wanted and got us the discounts we were able to get. Cole also provided excellent conversation as well as took his perfect time to make sure we got exactly what we came in for and then some! What an amazing salesman!”
“I went in with my stepmother today and Shawn helped us. He was able to answer every question we had and walked us through step by step. Very professional individual who deserves a raise imho, I wish more workers would take inspiration from his overall attitude and approach towards customer service and satisfaction”
“I went into Verizon yesterday to open a new account because I’m going through a divorce, and met with Lloyd. I already knew what I wanted, so he didn’t have to sell me on anything, and I figured I would just walk out with what I asked for and be done.
Instead, what I got was a genuine conversation with someone who treated me as a person instead of commission. I got some valuable life advice for not only what I’m going through, but just life in general. He also made sure I got the best value for all the things I was asking for, which was just an extra bonus on top. It wasn’t just the best Verizon experience I’ve ever had, but potentially the best retail experience I’ve ever had, and he’s got a Verizon customer for life.
If you need to go to this store, he told me he starts work at 1:00pm on Tuesdays. I highly suggest looking for Lloyd.”
“I was very satisfied. There was a customer before me that had a difficult situation. Byron was patient and diligently resolved the issue. He then helped me with the purchase of a new phone”
“Definitely five stars for Saira and Damaris at this Cricket store! I wandered in, asking if they would help me with an iPad issue. They handled it with smiles and did a great job. Thank you, Saira, for your kindness and help!”
“Jon literally saved my life today. Samsung was stressing me out with a warranty claim and I decided just to use my insurance instead. At the point that I showed up at this store I was so flustered and frazzled and frankly, nauseous. Jon was super kind and helpful. He got the warranty claim in for me and made it so fast, easy and stress free. Thank you!!!!!”
“Apple is a busy store a-lot going on and a bit noisy at times. The techs are friendly and knowledgeable and usually get you in and out quickly.
I needed help with my iPhone software update of iOS 26.2.
I had a nice experience at the genius bar…go check them out
if you’re having any problems with your digital devices there very helpful, friendly and no questions are dumb to answer.”
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“Dakota was absolutely wonderful today! I had a confusing issue but he took lots of time and checked all my options and then gave me his best solution. It's so nice to work with someone knowledgeable and caring at same time. US Cellular/TMobile, you have a jewel in Dakota!”