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“We saw Zack to buy a new iPhone and trade in another iPhone. Zack was very patient with us (Babyboomers) and assisted with the iCloud transfer between the new phones. It was a great experience!”
“Sunny is great! I had a small problem with some cracks with my screen protector. He showed me what I needed and installed it as well. Very reasonable prices and great service! Go and check Sonny out!!”
“Very fast and friendly service. They diagnosed the problems and set a price immediately. Within 2 hours I had my phone back and it is working perfect. I highly recommend them.”
“Cam went above and Beyond helping me and also coming uo with a good solution for me and my family highly recommended, will definitely be back when I need a upgrade!!”
“Cam was awesome. Whether youre technology inclined or more old school Cam will make the phone transition seamless. I walked away with a lower phone bill than I had but got more for my money. He cut my price down and got me an extra line plus Disney+,Netflix and Hulu. I'll be keeping his contact information for as long as hes with Verizon
Great customer service from Cam and the store manager”
“Edit,
The worker was back very quickly. She was very very helpful and really nice. I got everything I needed from her and she solved the issue I had! Therefore I changed the 3stars to 5! Great job cricket.
Every single time I come to the Oakridge store there is a sign on the door saying be back. This is at LEAST the 4th time, so I made sure to get a picture.”
“Came in to upgrade with my son today. Best experience ever. May was extremely knowledgeable and super helpful! Upgrading phones can be quite a task sometimes BUT May really made the entire process smooth and seamless. She could also probably tell you the verbiage on the contracts without looking. Employees like that are 10/10 and make the customers really feel taken care of!!”
“Definitely five stars for Saira and Damaris at this Cricket store! I wandered in, asking if they would help me with an iPad issue. They handled it with smiles and did a great job. Thank you, Saira, for your kindness and help!”
“Jordan at Verizon provided excellent customer service from start to finish. He listened attentively to my needs, answered all of my questions thoroughly, and made sure I understood everything before I left. He was patient, professional, and genuinely helpful. Great experience overall, thank you Jordan for the outstanding service! ?”
“Dakota was so helpful and kind! Made my having to get a new phone so easy and set up was a breeze. He took the time to make sure I was all set up and ready to use phone!!”
“Jon literally saved my life today. Samsung was stressing me out with a warranty claim and I decided just to use my insurance instead. At the point that I showed up at this store I was so flustered and frazzled and frankly, nauseous. Jon was super kind and helpful. He got the warranty claim in for me and made it so fast, easy and stress free. Thank you!!!!!”
“Amazing customer service from Emy. Explained everything in terms I could understand and gave me the best deal for my budget. First time I haven’t walked out empty handed from this store. Will be coming back!”
“AT&T OakRidge-Diane is Amazing during my visit I was offered internet at a cheaper price and declined (thinking it was going to be pushed on me) she accepted my answer to decline and continued to set up my phones. I am well satisfied and wish all employees were more like her! She was amazing! ?”
“The Apple Store is always an experience because you walk in needing one simple thing and immediately feel like you accidentally entered a tech museum with employees in matching shirts guarding the future. Everything is clean, bright, organized, and somehow every table has a device on it that makes you question if your current phone is suddenly ancient. The staff was helpful and knew what they were talking about, even though the place was busy like everyone in town broke their iPhone at the exact same time. It can be a little overwhelming with the crowds and the wait, but once you actually get helped, they usually do a good job explaining everything and getting you pointed in the right direction. Definitely not the cheapest place on Earth, but the service, setup, and convenience make it worth stopping in when you need Apple help or just want to stare at things you probably should not buy.”
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“Dakota was absolutely wonderful today! I had a confusing issue but he took lots of time and checked all my options and then gave me his best solution. It's so nice to work with someone knowledgeable and caring at same time. US Cellular/TMobile, you have a jewel in Dakota!”