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“Positive experience on my recent visit. I often postpone these errands - because I dread the wait and the process - as a low tech person, the conversation often moves too fast for me. My last visit was a total surprise. The store was a little busy, but the staff was working efficiently. The rep who helped me - Tonia, was very helpful. She answered my questions quickly and efficiently and helped me find solutions that met my needs.”
“Dunovan and Eddy are great. Dunovan helped me out with some questions about my bill and took really good care of me as well! Jesse, the store manager was also really helpful. These guys took the time to help me out even with a packed store. Definitely go see them for anything you may ever need!”
“Kel was like a breath of fresh air! Kind, polite & knowledgeable, gave me & another man Great customer service~~ I couldn't have asked for any better. Thanks Kel !!!!”
“Danny, Ethan, Nick and Adam consistently provide excellent customer service.They show so much patience and knowledge about the technology they are using.I highly recommend the Lenoir City location !”
“Webservio has been my internet service provider for 20 years and I wouldn't trade them for anyone. Aside from being located right in Knoxville, five miles from my office, the personal attention and service I receive from these wonderful folks is without measure. Web presence is an ever changing arena and Webservio has been there at every juncture to help my business navigate the challenges and succeed. I recommend them highly!”
“Had to go in a couple weeks ago to get a new phone and switch from US cellular. The service rep was knowledgeable and quick. They had a readiness to help and patience to kindly explain. The only real faults were the gunshot loud broken front door and their packed business.”
“Jon literally saved my life today. Samsung was stressing me out with a warranty claim and I decided just to use my insurance instead. At the point that I showed up at this store I was so flustered and frazzled and frankly, nauseous. Jon was super kind and helpful. He got the warranty claim in for me and made it so fast, easy and stress free. Thank you!!!!!”
“Today 5/01/26 Tech Charles Moore came back out to my son's house to correct a problem with the cable, he was absolutely nice as could be , explained everything to me that he was going to do and was extremely quick with the work. More employees should be like this guy! I highly recommend if you go through this service to ask for him!”
“My wife and I came in to evaluate our plans and consider options moving forward. We were greeted and served by Chad Cox. Chad was not only helpful and knowledgeable, but truly had our best interests at heart. He helped us develop a plan that would serve us best. Thank you Chad!”
“I would like to give a tremendous shout out to AT&T in Oak Ridge TN for taking the time to understand my issue and helping me set up 2 lines with 2 galaxy S10+ phones. They were very helpful, patient, and explained every detail I had questions about. Thank you guys so much!”
“It's hard to believe in all these negative comments this company gets. I had this service almost two years now and I never have got any issues so far and I dealt with lots of other internet providers and I've always came with issues with them very soon as I sign up. But when I tried this one out when I moved here to Knoxville almost 2 years ago. I'm not had any issues so far I'm going to recommend this company to anyone I know because I never had any issues so far with this company...”
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“Dakota was absolutely wonderful today! I had a confusing issue but he took lots of time and checked all my options and then gave me his best solution. It's so nice to work with someone knowledgeable and caring at same time. US Cellular/TMobile, you have a jewel in Dakota!”