“Wes at the Baker Bridge location was very professional and courteous and knowledgeable about the cars in their fleet. The whole process was very quick, easy and painless, and I Was pulling out of the parking lot with the vehicle within 15 minutes of arriving there.”
“The only reason I'm giving five stars to this place is because of one associate at the Columbia Avenue branch: Van. My husband and I came in at our appointed time to pick up a mid-size SUV only to find them trying to push us into a minivan. It turns out they didn't actually have any midsize SUVs at the location at the time even though we had reserved one far in advance. We didn't feel comfortable with the size of the minivan, which was too large for us to drive comfortably. Unfortunately we ended up waiting over an HOUR for them to get a mid-size in. The icing on the cake is when the midsize got in, nobody actually told us it was there! Van was literally the only person to check on us, figure out the car was there and walk us through the rest of the process. We had lots of questions about the features of the car because it was newer model, which he patiently answered. And when we noted that the car didn't have a lightning charger he literally walked across the street to the gas station to buy a cord for us! You can't ask for better service than that and I hope he gets all the credit he's due because he was the only bright spot in the whole debacle.”
“Huge thanks to Mack and Joseph they went above and beyond to make sure they took care of my family’s needs! We will definitely be returning customers! Thanks guys!”
“Had a good experience while test driving. Not much wiggle room on pricing. Also, have not had follow through on set up of promised "work owed". I have reached out twice in two weeks with no return contact. Once about an additional vehicle issue found within the first full day of driving and once regarding the work owed. Good selection and nice facility. Very pushy on additional warranty coverage, but worked with me on getting payments closer to budgeted amount during financing.”
“Hello your manager at Darrell Waltrip in Franklin Tennessee did an outstanding job and help me even though another Enterprise outfit had given me the wrong car and was half an hour away! He was very helpful concise and accurate. Thanks”
“This was my first time renting both a luxury car and from this particular branch before. The branch manager, Adrionna was incredibly professional and went above and beyond to make sure this rental (for my birthday) went smoothly and quickly.
She even offered to text me photos of the color options I had for this particular vehicle. I had a great experience in the vehicle itself and cannot wait to rent from Adrionna and her team again in the future! Thank you!”
“We received amazing customer service from Lee! He was personable and professional. He efficiently secured us a rental with the best rates in town. Upon arrival, he had everything ready for us. We travel a lot and rent cars all over the country and have never had such a great experience! Thanks Lee! ?”
“Lots of negative reviews about this place and I wanted to put in my two cents. I’ve rented from this location 4-5 times and never had any issues. There was one time they didn’t have a car in the vehicle class I’d requested and they were courteous enough to call me in advance and let me know. The employees have always been nice and courteous as well.”
9AM - 12PM
1113 Murfreesboro Rd Ste 402, Franklin
Car Rental
“I needed a car for over a week because of a dealerships lack of service and as frustrating as that situation was hertz was able to remedy that by being extremely accommodating and helpful throughout the entire process. I worked with Mick i believe and he was a pleasure to work with. He was especially helpful with understanding the entire process and exactly what to expect. Nothing but a positive experience working with Mick and hertz of franklin”
“! I certainly want to say that my total recent experience with Enterprise in Franklin on Mallory Station Rd was excellent. The advisor I worked with was so nice and efficient. I liked the Kona very much, the first newish car I have driven in a long time. It was so great and convenient to be picked up and then able to leave the car at Caliber Coll. I will be back and happy to give your location a great review. Thank you for this great experience. Liz R. in Nolensville”