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“I can’t speak highly enough of the team at this location! This is my second time using them for a local rental and their service is next level. I worked with Madeline, Taylor and Lizzy and their follow up and support was top notch!
There are a lot of places to rent a car in the Franklin Brentwood area, but no question this is the best in town.”
7:30AM - 5:30PM
625 Bakers Bridge Ave Ste 102, Franklin
Car Rental
“10/10 Customer Service. Long story short, I had paid for a rental in full at Avis/Budget down the street. When I arrived the rep informed me he gave my vehicle to someone else. I drove to the nearest Enterprise - this location - and Andrew immediately got me in a vehicle that was available at this location. Enterprise in Cool Springs was a life saver. Thank you team for helping me out in a pinch. Never use Budget or Avis - especially the one at the Embassy Suites.”
“While my car was in the shop they picked me up there. I was also able to return it there when I no longer needed it. Everyone was pleasant, professional and helpful. The car itself was great.”
“Recently visited Enterprise Truck Rental when we were having issues with our personal vehicle. Nick was extremely professional and very helpful in getting us back on the road with a great vehicle. This is a very customer focused business”
“Had a good experience while test driving. Not much wiggle room on pricing. Also, have not had follow through on set up of promised "work owed". I have reached out twice in two weeks with no return contact. Once about an additional vehicle issue found within the first full day of driving and once regarding the work owed. Good selection and nice facility. Very pushy on additional warranty coverage, but worked with me on getting payments closer to budgeted amount during financing.”
“Car was very clean and ready for me. Representative was friendly and accommodating. I only use Enterprise because I am always happy with the service and the company.”
“This was my first time renting both a luxury car and from this particular branch before. The branch manager, Adrionna was incredibly professional and went above and beyond to make sure this rental (for my birthday) went smoothly and quickly.
She even offered to text me photos of the color options I had for this particular vehicle. I had a great experience in the vehicle itself and cannot wait to rent from Adrionna and her team again in the future! Thank you!”
7:30AM - 5:30PM
inside Hotel, 820 Crescent Centre Dr, Franklin
Car Rental
“We received amazing customer service from Lee! He was personable and professional. He efficiently secured us a rental with the best rates in town. Upon arrival, he had everything ready for us. We travel a lot and rent cars all over the country and have never had such a great experience! Thanks Lee! ?”
7:30AM - 5:30PM
820 Crescent Centre Dr, Franklin
Car Rental
“Lots of negative reviews about this place and I wanted to put in my two cents. I’ve rented from this location 4-5 times and never had any issues. There was one time they didn’t have a car in the vehicle class I’d requested and they were courteous enough to call me in advance and let me know. The employees have always been nice and courteous as well.”
“I needed a car for over a week because of a dealerships lack of service and as frustrating as that situation was hertz was able to remedy that by being extremely accommodating and helpful throughout the entire process. I worked with Mick i believe and he was a pleasure to work with. He was especially helpful with understanding the entire process and exactly what to expect. Nothing but a positive experience working with Mick and hertz of franklin”
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“We had a great experience with the team and service was great. All team members were very professional and informative. Cars were in immaculate shape and made our daughter’s wedding getaway one of our favorite memories. We will definitely patronize this team again. Great Job!!”