{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The only reason I'm giving five stars to this place is because of one associate at the Columbia Avenue branch: Van. My husband and I came in at our appointed time to pick up a mid-size SUV only to find them trying to push us into a minivan. It turns out they didn't actually have any midsize SUVs at the location at the time even though we had reserved one far in advance. We didn't feel comfortable with the size of the minivan, which was too large for us to drive comfortably. Unfortunately we ended up waiting over an HOUR for them to get a mid-size in. The icing on the cake is when the midsize got in, nobody actually told us it was there! Van was literally the only person to check on us, figure out the car was there and walk us through the rest of the process. We had lots of questions about the features of the car because it was newer model, which he patiently answered. And when we noted that the car didn't have a lightning charger he literally walked across the street to the gas station to buy a cord for us! You can't ask for better service than that and I hope he gets all the credit he's due because he was the only bright spot in the whole debacle.”
7:30AM - 5:30PM
625 Bakers Bridge Ave Ste 102, Franklin
Car Rental
“Wes at the Baker Bridge location was very professional and courteous and knowledgeable about the cars in their fleet. The whole process was very quick, easy and painless, and I Was pulling out of the parking lot with the vehicle within 15 minutes of arriving there.”
7:30AM - 5PM
284 Mallory Station Road, Franklin
Car Rental
“Huge thanks to Mack and Joseph they went above and beyond to make sure they took care of my family’s needs! We will definitely be returning customers! Thanks guys!”
“Hello your manager at Darrell Waltrip in Franklin Tennessee did an outstanding job and help me even though another Enterprise outfit had given me the wrong car and was half an hour away! He was very helpful concise and accurate. Thanks”
“This was my first time renting both a luxury car and from this particular branch before. The branch manager, Adrionna was incredibly professional and went above and beyond to make sure this rental (for my birthday) went smoothly and quickly.
She even offered to text me photos of the color options I had for this particular vehicle. I had a great experience in the vehicle itself and cannot wait to rent from Adrionna and her team again in the future! Thank you!”
“Had a good experience while test driving. Not much wiggle room on pricing. Also, have not had follow through on set up of promised "work owed". I have reached out twice in two weeks with no return contact. Once about an additional vehicle issue found within the first full day of driving and once regarding the work owed. Good selection and nice facility. Very pushy on additional warranty coverage, but worked with me on getting payments closer to budgeted amount during financing.”
7:30AM - 5:30PM
inside Hotel, 820 Crescent Centre Dr, Franklin
Car Rental
“We received amazing customer service from Lee! He was personable and professional. He efficiently secured us a rental with the best rates in town. Upon arrival, he had everything ready for us. We travel a lot and rent cars all over the country and have never had such a great experience! Thanks Lee! ?”
“Had such a good experience at this location!
Shout out to Kevin who helped me out, when the call centre completely ignored my request for a call back. Thanks again!”
“Super easy process and helpful staff. The lady who helped me was amazing and so patient while I was absolutely unprepared for my pickup. Had tons of questions about the process and agreement which she graciously entertained 😂 overall, absolutely recommend. The car was clean, smelled great and reliable. Thank you to the sweet lady who helped me pickup on 9/9 sorry can’t remember her name but she deserves a raise! Will rent from here whenever I am in town. The only thing to note is that they close on weekends so keep that in mind.”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“! I certainly want to say that my total recent experience with Enterprise in Franklin on Mallory Station Rd was excellent. The advisor I worked with was so nice and efficient. I liked the Kona very much, the first newish car I have driven in a long time. It was so great and convenient to be picked up and then able to leave the car at Caliber Coll. I will be back and happy to give your location a great review. Thank you for this great experience. Liz R. in Nolensville”