Computers near Franklin, TN

“I have to say I was really worried about this visit. It was specifically about a battery. My experience was reasonably good considering all the reviews were one star. So here's some if helpful ideas if you want a five-star experience. Number one read ahead of time how to prepare your phone. There's multiple things you need to do ahead of time such as update to software. Stop find my phone and be sure none of the egregious apps are running in the background. Number two go to the store during off hours. Such as early in the morning. Whatever you do it don't go on a busy day. Number three. Introduce yourself to the Apple person and be sure to ask for their name. I specific where it was dealing with Lou and Caleb. Prepare yourself. They basically assume you're an idiot and ask all kinds of crazy quick questions. Be sure you ask them if the part you're interested in is in stock. If it's not in stock, don't leave your phone. Next. They'll give you a time to come back. If it's 1 and 1/2 hours, come back in 3 hours. When you come back they'll escort it to a seat and tell you to wait a while. Don't sit down, stand there and continue to ask when someone will help you. Next, if you're lucky, someone will bring out your phone. Take your $90 and you will leave happy. Good luck. My experience with Lou and Caleb was excellent.”

“My wife and I are seniors who are only fractionally tech-savvy. When our Dell desktop failed to turn on (after 10 years of everyday use), Greg knew exactly what to do. He is very busy, but the turnaround time was actually quite short, and we are happily starting our second 10 years with the computer, which now works as well as when it was new. We TRUST Greg to be fair and honest, and that's important to us!!”

“Gunner at the geek squad was incredibly helpful! My laptop stopped working and he was able to get get my data transferred to a flash drive before sending my laptop off to be fixed. I was so stressed out but by the time I left I felt like the situation was under control. Gunner was polite, kind, efficient, and great at customer service.”