Electronics in Franklin, TN

13 locations found near Franklin
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“I called Electronic Express in Cool Springs to inquire about a new refrigerator. Devin was very patient with my many questions and took the time to answer each one of them. When I made it to the store a couple of days later, I spoke with Evan. He was busy with another customer, but still excused himself and took the time to get Chandler to come help me. Chandler was great. He listened to the brand and the features I was interested in. He was very knowledgeable and able to answer all my questions. We discussed the pros and cons of a couple of different styles. He showed me a model that had everything I had asked for, however it had recessed pulls. I need a refrigerator with handles vs the more modern pulls. Chandler was able to find the same refrigerator with all the features I wanted, but with the handles for me. This was on the Friday afternoon before Labor Day. He arranged delivery for Labor Day Monday. After the refrigerator arrived on time, I had another question and Matt was kind enough to help direct me in the right direction. I am happy with my purchase and the excellent service I received from this team of gentlemen.”

4.2 Good121 Reviews

“Nora has great customer service. She helped my fiance and I to transfer our phone plans over to cricket. She stayed until after closing hours to help us! She went above and beyond to make sure our phone were set up correctly. We really appreciate her patience and service.”

4.4 Superb36 Reviews

“Mike was excellent. I had no idea and felt like I was way over my head on dealing with my video wall i was trying to create (4 TV’s), and he walked me through the whole process and was amazing to work with. Best AV specialist in town by far”

5 Superb14 Reviews

“You can get wonderful service and the selection is fantastic and the value. Wow I just love the shopping here.. You can get at Starbucks coffee, and you can still shop it is great. You should hear the gremlin sing. it was so cute. Omg sounded like gizmo.”

4.3 Superb7 Reviews

“I had a great experience trading in my phone, I don’t remember their names (I think one of them was Brooke, but I’m not sure) but they were very helpful and nice! They were very patient with me being indecisive also”

3.6 Good52 Reviews

“Good place for anything gaming wise also good spot for Pokémon cards and games better than target me personally I LOVE Zelda I have breath of the wild, tears of the kingdom, Links awakening remake, and skyward sword HD Age of calamity too love all of them haven’t played skyward sword yet will play soon”

3.4 Good17 Reviews

“My family and I were visiting from florida, we came in to this location and was so astonished by how organized and neat everything was displayed. We went in for dog food and left with a whole cart of items!! Rex and his fellow female employee were super nice and very helpful ! Definitely should give them two a raise ! They're working too hard !”

3.2 Average37 Reviews

“I went by the store today to correct an issue I was having with a gizmo watch upgrade. (I prefer to talk to someone in person vs calling a customer service line.) There were several employees available to help when I walked in with smiling faces. Felicia C. assisted me, and she was welcoming, kind, and patient. She quickly helped me with my account and was so positive and polite. Thanks Felicia for such great customer service!”

3.1 Average42 Reviews

“You can get wonderful service and the selection is fantastic and the value. Wow I just love the shopping here.. You can get at Starbucks coffee, and you can still shop it is great. You should hear the gremlin sing. it was so cute. Omg sounded like gizmo.”

3 Average33 Reviews

“Everyone in this store is always so welcoming and willing to figure out problems that I am having with my products very easily. I just went for Black Friday to pick up two products and Erin, Matt, and Elizabeth were all so welcoming and friendly! They made timely processes in my mind only take minutes! Great store!”

3 Average164 Reviews

“They were everything I needed in a really tough moment. I was having one of the worst weeks of my life and they graciously let me catch a break from the craziness. I am really grateful for their kindness.”

1.8 Poor29 Reviews

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