FedEx Office in Franklin, TN is a reliable one-stop shop for small businesses, offering a range of services including FedEx shipping, copying, digital printing, and more. Customers appreciate the knowledgeable staff who provide excellent customer service. Several reviews highlight the proactive and helpful nature of employees like Malia and Matt, who go above and beyond to assist with urgent requests. Lydia, the assistant manager, is also noted for her patience and expertise in resolving printing issues for important deadlines. The store allows for convenient document uploads for printing needs, ensuring quick pick-up or delivery. Overall, FedEx Office is recognized for its combination of quality service and a welcoming atmosphere, making it a preferred choice for printing and shipping solutions.
Malia was so proactive and anticipated that I needed help without me even asking. She was super helpful and so personable and kind. I’ve had dozens of positive experiences at this store with other associates as well.
December 2024
Staff was very helpful in getting a poster size print done. I brought in the digital file and they were knowledgeable in what needed to be done.
October 2024
The assistant manager Lydia was an incredible help when I had some issues with the document I needed printed and bound for an important deadline. She was patient and knew exactly what I needed.
