The UPS Store #2891 in Franklin is a locally owned and operated business that provides a range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the expert and friendly service from the staff, particularly highlighting Chandler, who went above and beyond to help a customer retrieve a lost charger from a hotel. Reviews praise the fantastic customer service, with employees like Jackson and Carissa described as helpful, efficient, and pleasant. The store offers a welcoming atmosphere, making tasks like shipping and returns quick and easy. Located off I-65 at Cool Springs Blvd & Mallory Ln in the Kroger Shopping Center, The UPS Store is ready to assist with all mailing and shipping needs.
Great experience with Gayle and the team. Highly recommended!
July 2026
JOSEPH IS THE BEST!!!! So kind and so patient, if there were more people like him in the world… the world would be a much better place! I truly appreciated his willingness to help me, this is a great store!
July 2026
The staff were wonderful, and Harrison notarized my documents with great professionalism and warmth. I really appreciate the help — keep up the excellent work. Thank you!
