The Southeast Financial Credit Union Franklin Branch is known for its friendly and professional staff who provide personalized service. Members appreciate the down-to-earth approach and the ability to build relationships with bankers and the manager, making each visit a pleasant experience. The staff, including Jennifer, Malik, and others, are consistently helpful and go above and beyond to assist with accounts and questions. The manager, Megan, is highly praised for her excellent service and problem-solving skills. Many members have been with the credit union for over 15 or even 30 years, highlighting their loyalty and satisfaction. The branch offers a variety of services, including personal and business checking, car loans, and notary services, all delivered with a personal touch. Members also value the thoughtful gestures like handwritten holiday cards from tellers. While online banking is available, members find the in-branch experience warm and welcoming, emphasizing the community-like atmosphere of the Franklin branch. Overall, Southeast Financial Credit Union provides reliable, friendly, and personalized financial services that foster long-term relationships.
