Toy Stores in Franklin, TN

“My friends and I ordered our senior backpacks from Purple Butterfly. We called in and the girl that answered the phone, Isabelle, helped us so much and was so patient with us when we asked so many questions. She pointed us in the right direction to fulfill our order the exact way we wanted and helped us find our perfect monogrammed backpacks.”

“Me and my 3 children were treated like family. The women are so friendly and helpful. The toy selections are always great ! They have a slime workshop my kids (and I) love. Worth the drive every time!!!”

“The manager Tiffany was phenomenal! She was the only one in the store working. She did both stuffing and checking out, she didn’t let the crowd bother her. She was so sweet and kind! Definitely needs a raise for all the hard work she did!!!”

“The point of purchase was a breeze! Showroom is exceptional, plenty of options to look at. Customer service was amazing from start to finish.I want to send a huge shout out to Scott, the installer!! What a fantastic guy, extremely knowledgeable with the product. I was a bit shocked when one guy got out of the truck. However, this one guy is very capable of getting the job done. The lay of our land required us to make a decision that at the end of the day was the right one for us. Might not have been for most but a little stain this spring, and you really won't notice. Way to go, Scott, I'm so glad you were willing to see this project through.Thank you. Happy Backyards, our Extereme playset is extremely impressive. The kids love it.”

“We had the absolute best experience at The Little Cottage Children’s Shop at The Factory this past weekend! From the moment we walked in, the store felt so warm, welcoming, and thoughtfully curated. Every single item was adorable, unique, and high quality. You can truly tell so much love goes into this shop.

A huge thank you to Elizabeth, who the staff lovingly calls “Ewok.” She was beyond amazing and made our entire experience so special. She helped us pick out the perfect gifts for an upcoming baby shower and was incredibly patient, kind, and knowledgeable the entire time. She had such a genuine personality and made us feel completely taken care of without ever being pushy. It honestly felt like shopping with a friend who has incredible taste.

She helped us put together the sweetest collection of items, and we left feeling so excited about everything we purchased. Customer service like that is rare these days, and it’s the kind of experience that makes you want to come back again and again.

If you are looking for beautiful children’s gifts, baby shower items, or just a wonderful shopping experience in general, this place is an absolute must-visit. We will definitely be back soon! ??✨”

“Such a great resale Pokemon toy store! The selection is impressive,tons of cards, figures, and collectibles, both new and hard-to-find. Everything was well organized and easy to browse, which made the whole experience really enjoyable. The staff was friendly, knowledgeable, and genuinely helpful without being pushy. You can tell they really care about Pokemon and their customers. Prices were fair, especially for a resale shop. Whether you’re a serious collector or just shopping for a kid, this place is definitely worth checking out! They also have some signed Taylor swift items !!!”

“It's Spencer's. You've seen one you have seen them all. I give it 4 stars because they stay true to their merchandise over the last 25 years. It's just not my thing at my age now.”

“The girls working 7/19 around 6:30 pm did AMAZING with my 3 year old daughter getting her ears pierced. They were so patient when she chickened out then went back and wanted to go through with it. Highly recommend these ladies, I wish I’d caught their names!”

“Went here many different times although my last experience was extremely negative. One of the managers insulted me and called me out on buying too many products. It was very confusing and alarming as it seemed to be a case of mistaken identity as I don't frequent the store or buy many of anything. They accused me of buying too many pokémon cards of which I've never bought. I'm not sure how that would even be relevant or issue anyways if it were true. I have a subscription with them and my transaction history is clear so very much verifiable on the few things I do purchase. It was with me and my girlfriend as well as a gentleman that was in the store with his son. Truly embarrassing and I will not return. This was a manager from my understanding. There was another worker that witnessed it that could corroborate I'm sure.”