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“Purchased a dress for a wedding. The staff was helpful in the dressing room and they had many gowns to choose from and a the area for my husband to wait was perfect!”
“We had the absolute best experience at The Little Cottage Children’s Shop at The Factory this past weekend! From the moment we walked in, the store felt so warm, welcoming, and thoughtfully curated. Every single item was adorable, unique, and high quality. You can truly tell so much love goes into this shop.
A huge thank you to Elizabeth, who the staff lovingly calls “Ewok.” She was beyond amazing and made our entire experience so special. She helped us pick out the perfect gifts for an upcoming baby shower and was incredibly patient, kind, and knowledgeable the entire time. She had such a genuine personality and made us feel completely taken care of without ever being pushy. It honestly felt like shopping with a friend who has incredible taste.
She helped us put together the sweetest collection of items, and we left feeling so excited about everything we purchased. Customer service like that is rare these days, and it’s the kind of experience that makes you want to come back again and again.
If you are looking for beautiful children’s gifts, baby shower items, or just a wonderful shopping experience in general, this place is an absolute must-visit. We will definitely be back soon! ??✨”
“Great finds, lots and lots of cloths. Pleases the kids and adults alike. Most racks have too much on them. Somewhat hard to navigate through the semi mess. Definitely a place to go when you have time to scavenge!”
“I want to thank Joselyn in the home furnishings department. She is so knowledgeable, sweet, caring, and knows her business. She helped me pick out the correct color curtins for my home and the rods. I had to make a return, and she was still pleasant and ordered a different size for me. She also wanted me to show her a picture of the finished product. Where else do you get help like this! She is an asset to JC Penney!”
“Love having this store in our community. It’s a real asset. We purchase clothes, toys and equipment for our grandchildren from this store. Selling to this store has been seamless. The stores website and voicemail offer selling procedures. I’m confused why there are negative comments about the stores selling procedures when they are clearly posted in the stote on the website and in the stores voicemail. Good job OUAC !”
“Came here to shop for a family member and the staff were so helpful! Helped me find everything very easily as the store was clean and well maintained. They also helped me get the best discounts available. Will definitely be shopping at this location again.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“My friends and I ordered our senior backpacks from Purple Butterfly. We called in and the girl that answered the phone, Isabelle, helped us so much and was so patient with us when we asked so many questions. She pointed us in the right direction to fulfill our order the exact way we wanted and helped us find our perfect monogrammed backpacks.”