Wells Fargo Bank in Franklin, IN offers personalized attention and empowering everyday banking with self-service tools. The branch staff, including Premier Banker Scott Treloar, are described as caring, competent, and trustworthy. Customers praise the staff's willingness to go above and beyond to assist, such as staying late to help an elderly customer at the drive-up window. The branch manager, Michael, is also noted for making banking an enjoyable experience. Overall, the reviews highlight the exceptional customer service and support provided by the Wells Fargo team in Franklin, making it a recommended choice for those considering a new bank.
Extremely nice people. Very quick to help me make a deposit. Will recommend and definitely come back to this particular location.
January 2024
Met with Scott Treloar today and he couldn't have been any nicer. Very informative and helped me understand the ins and outs of applying for a new credit card and improving my credit. Very very personable as well! Glad to have him as my new banker!
June 2023
Everyone at this branch are super nice people who will do anything they can to help. Michael the branch manager makes it fun to bank here. If you have ever thought about changing banks I highly recommend WF to anyone.
