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“Paola was excellent. We just got my son a new phone for his T1D app/program. Paola fought threw forgotten password, multiple questions and showed a ton of patience. She was awesome I could not ask for a better experience!”
“My husband and I visited this Walmart supercenter looking for Sam’s Choice gluten-free bread. We took the last one on the shelf and asked an employee if she could see if there was any stored in the back. The employee got another employee named Andrew, who was most gracious to go to the back, since his computer was showing there was still 5 loaves available. When he came back, he apologized profusely that he could not find any more.
It is very rare for someone to go above and beyond, and I hope he will be recognized for the great service he provided. His smile was very engaging and was very personable.
Thank you, Andrew, for doing your very best. (I did try to call the store to put in a good word for him with the manager, but unfortunately, no one was available to answer the phone.)”
9:00 AM - 8:00 PM
250 Indian Lake Blvd, Hendersonville
Mobile Phones
“My parents and I went in to get a new phone (mine was a goner) and we were hesitant of the process being painful and overwhelming. However, Evan made our experience painless and enjoyable! He answered questions kindly and really gave us the help we needed. We never felt rushed by him and I ended up with a new phone that I love thanks to Evan. He’s the best!”
“These people are fantastic! They took less than 15 minutes to resolve an account problem I have repeatedly tried to resolve online, over the phone with customer service, and at another Verizon store closer to my home with no success and a whole lot of frustration. I couldn't be happier with the service I got here and their quick and successful resolution of a problem that was not my fault. If I ever need anything from Verizon customer service or want to upgrade, I will come back here!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Incredible customer service! Came jnto the store to activate a new phone after damaging my old phone, and Dylan went above and beyond to make sure there was a smooth transition getting a new phone activated. Dylan was very kind and knowledgeable, and helped answer all of the questions we had about phone upgrades. Will definitely return to this store for any needs in the future!”