“Customer Service was the best. John went above and beyond to solve the issue with my phone. It was truly a great experience & showed me customer service is alive and done well at this store!!!”
“I went in this store because I had gotten the runaround from AT&T when I attempted to switch services. Shaniah showed me my options for updating my phone and helped me lower my bill. She set my phone up and helped me troubleshoot and get my teacher’s discount taken care of. She also helped my husband get his bill lowered with his work phone and we both walked out with updated iPhones. Needless to say, I did not switch to AT&T. Both ladies working in this store were amazing.”
“Walked in with a problem, and walked out all fixed and ready to go!! The amazing lady that helped me did an awesome job, and was super professional!! She is a 100,000,000,000 on the scale of 1 to 10!! Wish I had her at every store!!!”
“The team at this T-Mobile specifically Lawrence, Paige and Tasha. Were extremely helpful it getting are account restored and I am extremely grateful for the help.”
10AM - 7PM
1438 S Highland Ave, Jackson
Mobile Phones
“Brittney and Emily are Great Girls, they have always helped me with any phone issue I have had recently!! Im very satisfied with my cricket services at the south store!!”
“My experience was good he was very polite,even though he was helping someone else he acknowledge that i was there and would be with me shortly he was very polite and patient”
“Meyka is at well customer service and everyone needs to know that, but not only that, she very intelligent and outgoing ,her personality is very humble. People need to know about this lady.”
“My boyfriend and I went into this location today bc he signed up for one of the promotions that was offered through T-Mobile customer care. The representative that took care of us ended up messing the whole entire thing up. We went in and Jaleah (I hope I spelled her name right) was a HUGE HELP!
She spent HOURS trying to fix our issues that customer care could not/messed up. Bless her heart.
Nate was also very attentive to us as well!
If you’re having any issues I highly recommend getting help from this location. I hope those two wonderful employees get bonuses or recognition for their commitment to helping us today.
Thank you so much for your time and effort!”
“Target is great. It's always clean, employees are nice and available. They have a wide selection of stuff. Also they have a price match guarantee so why not shop at target! It's easy, and I have so many problems out of Walmart lately, been using target instead wish everyone would”
10AM - 7PM
1990 N Highland Ave, Jackson
Mobile Phones
“Shana helped me for a couple weeks decide to switch from being a 12 year straight talk customer. Services has been good and the Free phone works great for all the social media things I do. Thanks girl.”
“I went to AT&T retailer on 2030 n highland ave and was sold the wrong phone and promised stuff that was not true. The worse customer service skills ever Was told I was so called flagged for 30 days that was not true. My bill was going to be 180 a month for one phone and I just had a feeling something wasn’t right. So i went to this corporate AT&T where they informed me that the stuff I was told was inaccurate and they took the time to help me resolve the issue and then I got the phone and watch I wanted no problem for less then a hundred a month with insurance . I would recommend them to everyone. The greatest customer service skills i had ever seen.”
“Young lady named Stephanie helped us. She needs to be running this company and teaching others how to provide customer service. Give her a raise, make her president of the USA. No wait, if you take her from the Jackson store, I don't know who will be so helpful in the future? I know, let her run cricket from Jackson.”
“GREAT! I busted my new android screen and Sam was able to fix it the next day and it only took about 2 hours. Good pricing, he was alot cheaper than most. Go see him! He has a store full of accessories as well.”
9AM - 7PM
1017 Vann Dr, Jackson
Mobile Phones
“Got there about 10:30 am Sunday, before the Crowds of Customer. Great guy helped me, He has sold wireless for years. Did not push me to add any features. I bought a biludget Samsung s54 5g. It has room for micro SD card. About $500 before tax. I paid cash for the phone. At age 72, Will a easy to use Smart Phone”
“Thanks to the two service technicians that worked for 6 hours in the snow and sleet to get my service back up!!!! Their unwavering dedication to customer satisfaction was unexpected and truly appreciated!!!✌️?”
“Let me tell you... I drove 225 miles to get a particular deal with Metro PCS. Mohammad and Ermila were fantastic and treated me like I was family. So get on down there and get your new phone...tell them Kentucky sent you.”
“Went in to upgrade my cellphone. The associate was very friendly and helpful. I even got the T-Mobile Internet. The modem was free beings I was upgrading my phone”
“Very thorough. Checked my entire phone even though it was only a cracked screen. Screen had to be ordered. Arrived 2 days earlier than promised. Dropped phone off for repair. They said 1.5 hours. Was ready in an hour. Would recommend. Though I hope not to need them, if I do, would definitely use them again.”