Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store, located at 919 N Parkway in Jackson, TN, offers a variety of services including broadband Internet, mobile, and cable TV. Customers can visit the store to shop for Internet plans, upgrade services, pick up or return equipment, and pay bills. While many customers appreciate the fast Internet service, some have encountered issues with service continuity, experiencing interruptions and delays. The customer service at the store receives mixed reviews; some employees, like Alisha, are praised for their patience and professionalism in resolving problems, while others are noted for a lack of friendliness. Customers have expressed frustration over conflicting information between the store and the call center, leading to multiple trips for returns and exchanges. Despite the challenges, the store aims to assist customers with their Internet, mobile, cable, and live TV needs. Overall, Spectrum Store is a place where users can seek help but may need to prepare for potential inconveniences.

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1. Jackson, Tennessee