Verizon offers a range of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the Jackson store in person or use online services to schedule appointments and place orders, with convenient options for in-store pickup or free shipping. Many reviews highlight positive experiences at the store, particularly with staff members like Meribeth and Shemika. Customers appreciate their helpfulness, patience, and professionalism, noting that they provide thorough assistance when purchasing new phones or setting up services. One customer shared a story of a challenging day that turned positive thanks to a staff member who quickly resolved a phone issue. While some customers have had previous negative experiences, recent visits have improved, thanks to attentive management and staff. However, there are mentions of pricing concerns and suggestions to consider other options for better deals. Overall, Verizon's Jackson location is recognized for its friendly service and knowledgeable employees, making it a reliable choice for mobile and internet needs.
JT was simply the best! Friendly and knowledgeable. Fixed problems with our phone with absolute ease.
August 2024
Got there about 10:30 am Sunday, before the Crowds of Customer. Great guy helped me, He has sold wireless for years. Did not push me to add any features. I bought a biludget Samsung s54 5g. It has room for micro SD card. About $500 before tax. I paid cash for the phone. At age 72, Will a easy to use Smart Phone
June 2024
Had a wonderful experience. I was in the middle of a long trip due to a family emergency. My phone quit texting and I was just a bit frantic. The young lady greeted me took my phone and had the problem corrected very quickly. What a bright light she was on a very difficult day!!
