“We had such a great experience with Vanessa at Verizon! She was incredibly helpful in getting all of our lines moved onto one account and upgrading my iPhone 13 to 17 pro and finding ways for us to save money. She also helped us bundle our Netflix, HBO, and Disney subscriptions, which made everything so much easier to manage. Vanessa was patient, knowledgeable, and genuinely took the time to make sure we understood everything. We really appreciate all of her help and excellent customer service!”
“Yesterday my phone suddenly quit working and messaged that I had no Sim card and no service. I drove to Jackson T-Mobile store. I was greeted and they immediately began to help me. Within less than 30 minutes, I had a new Sim card installed and my phone was fixed. No charge. I was extremely happy.”
“Dawalyn is the best costmer service representative I've ever had at any T-Mobile I've ever been to or talked with. Thank you Dawalyn for getting everything done right for me today.”
“After spending 30 minutes on the phone with someone, I gave up and went into the store. Darius helped us and was very helpful and had us in and out of the store in less time than we were on the phone! Darius for the win!”
“Not sure how their services aren't a full 5 stars because they 100% are. We had AT&T Internet10 for $60 a month and we were only getting 10mbps download and no upload. I'm not even sure why it was an option when Anneas was available. We're paying $59.95 a month for 250mbps upload AND DOWNLOAD (actual readings are like 300). I've never seen upload speeds matching download speeds ever. Amazing service, amazing internet, and oh, did I mention their technical support? Our internet acted a bit funky for the first time tonight and I called support. Within 5 minutes he was able to fix it from his end, reset the modem and our Internet was back. No problem.
Anneas, you guys have outdone yourselves. Do not lose your integrity. 100/10 ⭐”