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10AM - 7PM
2708 N Roan St Ste D1, Johnson City
Electronics
“Thomas is amazing at this location, he was able to diagnosis a problem that 4 other customer service reps were not. He is caring and so very patient. I will recommend this store to anyone looking for a new phone and carrier.
Donna Elliott”
“Fun shopping experience! Definitely a great place to find gifts and items for entertainment. Lots of Crafts, Candy, Tech accessories, Some athletic stuff, Makeup & perfume, Dorm style Decor, and much more.”
10AM - 7PM
3101 W Market St #111, Johnson City
Electronics
“I just upgraded my phone at the West Market Street location (#467). Chris W. was absolutely amazing. He went above and beyond to help me choose and set up my new Moto g stylus 5g! Customer service is simply non- existant in most businesses these days, Chris however, was kind, knowledgeable and really awesome! Cricket wireless is lucky to have him as an employee and should take care of him! I will seek him out in the future when I need help with my phone! Thank you Chris!!!!”
“I called ahead to check if they had the umbrellas they were giving away and they were very helpful and kind. When I got to the store I was unable to pull up my code because my internet service hasn't been working well and I need to replace my phone so he still allowed me to take one. I really appreciated that as we do not have a store in our location anymore and I just happen to be up there for a doctor's appointment.”
“I called nearly every relevant store when my car stereo stopped working.
Chris answered the phone here at Sound Decision and actually cared to walk me through how to get it goin.
When I couldn’t, I stopped by, and Bubba came out to my car to work his expertise so I was, GRATEFULLY, back on the open road singin.
The thing about it is, they showed customer care and concern such that, now, they’ll be my go to when my old car stereo finally goes kaput.”
“I love Aaron's!! So friendly, professional and if the need arises they will work with you. I'm on my 7th, maybe 8th, account with them. Their pricing is unbelievable when it comes to a rent to own. Joe (store manager) and Keith(customer service manager) are the absolute best!!!”
“Best shop, always happy to help. Spot on service. Delivery service is great. Great bunch of employees at this location. Only place I shop! Thank you for all you do!”
“The best customer service today behind the guest services desk! Wish I got the name of the gentleman who helped me but it confirmed that I am a lifelong happy Target customer!”
“Ever had are have a person at store tell u hold on am with a customer and the customer did know what he are her want in a a portable speaker so I ask if I can pay my bill why they made up there mind ... I was told to hold on just a minute done been there for 15 mins waiting patiently I have my wife and kids in the van waiting on me time is not a thing you hold on to when you are kind of in the mood to get things done you get them done so I left going out the door I said I'll hold on to a minute you can have all afternoon to help them I went to the other store in Johnson City was. Done better there was in and out there under 5 minutes. ?????”
“I watched my bedroom set for months because I couldn’t afford the payments. Eventually, one of the guys phoned and offered me a deal I didn’t dare refuse. I love my furniture, and the guys are absolutely the best, especially Mike, the manager. They make you respect EZ as a retail concern rather than just a rent-to-own.”
“So far so good with TMobile The only thing is that I went in to upgrade my phone and after I did then was told that if I had finished paying my phone off I could have bought the upgraded phone for like $30 a month instead of $50 which I thought was underhanded so they could get more money from us. But the bill only went up $14 so I’m not really bad upset about it but they still should have said that before I upgraded.”
“Bought a MacBook, iPad, and accessories there. We didn’t know what we wanted so they had great advice and we felt good about what we bought. I had a price issue and Chris, Zach and team took care of it.”
“Every time I've been at this Game Stop, the employees are always so friendly and helpful! My husband stopped by today and had the best customer service, especially compared to larger stores. I definitely recommend shopping here for all your gaming needs!”
“My wife had to change her phone due to incompatibility with an app she needed and William was extremely helpful. He got her phone swapped and transferred all her apps. Great customer service!”
“We had questions about a phone issue on a road trip and so we stopped at a random store a couple of hours into the trip. Expected the sales people to blow us off because we just had questions and didn’t live close enough to come back when we need to buy new phones, but this staff was amazing! Two of them jumped in to try to solve our issues (a man and a woman). I didn’t catch the names (we were on a time crunch) but you know who you are! Thank you for the extra effort - it was appreciated!”
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“These ladies kept up with texting me even though one had just been in a car accident. (she's ok) Through text the process was explained to me neatly. I came in and they took great care of me and what I needed. Wasn't even there long!! ?”