Cellular Sales, a local Verizon store located at 2122 N Roan Street, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading devices like iPhones, Samsung Galaxy, or Motorola edge+ and explore various Verizon plans. The staff is known for being professional, polite, and attentive to customer needs. Many reviews highlight the helpfulness of employees, with specific mention of staff members who go out of their way to provide excellent service, whether it’s helping with technical issues or accommodating customers with special needs. Even when unable to resolve all issues directly, the staff demonstrates professionalism and guides customers to the appropriate solutions, such as referring them to corporate stores for more complex problems. Customers appreciate the store’s friendly atmosphere, patience during technical difficulties, and willingness to listen and find plans tailored to individual needs. The store also offers wireless accessories, exclusive Verizon services, and current promotions. Overall, Cellular Sales on Roan Street is considered a top spot for cellular needs and a positive customer service experience.
Had a great experience with Jacob Lynch on 2/21/26. He helped me with getting our old landline stitched to a cell phone. He also helped upgrade my mom's old cell phone. He took the time to work with customer service and me to solve everything. Thank you Jacob.
January 2026
Joey Acista was amazing. Best service I have ever had.
May 2025
I love the fast, friendly and knowledgeable service!
