Cellular Sales, a local Verizon store located at 2122 N Roan Street, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading devices like iPhones, Samsung Galaxy, or Motorola edge+ and explore various Verizon plans. The staff is known for being professional, polite, and attentive to customer needs. Many reviews highlight the helpfulness of employees, with specific mention of staff members who go out of their way to provide excellent service, whether it’s helping with technical issues or accommodating customers with special needs. Even when unable to resolve all issues directly, the staff demonstrates professionalism and guides customers to the appropriate solutions, such as referring them to corporate stores for more complex problems. Customers appreciate the store’s friendly atmosphere, patience during technical difficulties, and willingness to listen and find plans tailored to individual needs. The store also offers wireless accessories, exclusive Verizon services, and current promotions. Overall, Cellular Sales on Roan Street is considered a top spot for cellular needs and a positive customer service experience.
Josie Pruitt was a BIG help to me while I was in Bristol, VA/TN last week. I had many questions about my data plan and she answered them all, as well as offering advice.
If you need assistance, I definitely recommend her!
May 2024
Kinda high if u don't have a really high credit score.
May 2024
Austin and Dana were so helpful and accommodating for clients with special needs during our time at the store. It was refreshing to see a business be so supportive and offer accommodations to make the experience go smoothly! All of the other staff were also friendly and helpful during our time in the store.
