Verizon, the local authorized retailer at 1120 W. State of Franklin Rd in Johnson City, TN 37604, offers the latest mobile phone technology. Customers praise the store's staff for their professionalism and patience. Briana, in particular, is highlighted for her excellent customer service - she takes the time to address customers' questions and concerns, offering the best plans and deals. Joseph is also recognized for his courteous and helpful approach in resolving issues with customers' phones. The store's staff is commended for their ability to fix customers' phone problems and ensure a positive overall experience, even when dealing with high bills or offline apps. Customers express their satisfaction and intention to return for any future Verizon-related needs.
Location at ETSU provides exceptional service with kindness and efficiency -- both Robin and Brianna were so very helpful. The national number is very frustrating to use, so going to this local office is a must. These ladies are very good examples for training of new staff. So very grateful!
June 2024
The folks at this place are extremely helpful and friendly. Best Verizon store in town
March 2024
Have to give props to Joseph. He fixed my wife's phone all the while being extremely courteous and helpful. He represents your store very well.
