Verizon, the local authorized retailer at 1120 W. State of Franklin Rd in Johnson City, TN 37604, offers the latest mobile phone technology. Customers praise the store's staff for their professionalism and patience. Briana, in particular, is highlighted for her excellent customer service - she takes the time to address customers' questions and concerns, offering the best plans and deals. Joseph is also recognized for his courteous and helpful approach in resolving issues with customers' phones. The store's staff is commended for their ability to fix customers' phone problems and ensure a positive overall experience, even when dealing with high bills or offline apps. Customers express their satisfaction and intention to return for any future Verizon-related needs.
Robin is absolutely amazing and very patient which is hard to find nowadays I’m very happy and satisfying with the customer service.
March 2026
Briana came in on her day off to help me set up my phone and offered the best accessories. Really appreciate her time. She was great.
March 2026
Briana could have not have been more helpful She was very understanding and helpful I upgraded from a flip phone She was very patient to show me what I.needed to know to get started THANKS
