Advance Auto Parts at 9337 S Northshore Dr in Knoxville is known for its wide range of automotive aftermarket products and helpful services. Customers can find leading brands like FRAM, Carquest, and DieHard® batteries. The store offers many free services, including battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, as well as battery and oil recycling. The store strives to provide quick, same-day options and convenient shopping, whether in-store or online. Customers appreciate the friendly and professional staff, highlighting employees who go above and beyond, such as helping with installations and cleaning corroded parts. Many reviews mention the staff’s willingness to help, especially during urgent times when a vehicle breaks down unexpectedly. Customers feel well cared for, noting that staff take the time to explain repairs and ensure proper installation, even when parts need to be replaced or are out of stock. The store’s commitment to good customer service and understanding has earned high praise. Loyalty programs like Speed Perks are also appreciated for saving money on store items and gas. Overall, Advance Auto Parts is recognized for its reliable service, knowledgeable staff, and dedication to helping customers keep their vehicles running smoothly.
Had an issue with my car and had the socket I needed to fix it but my ratchet was not in the car. So I asked to borrow a ratchet for 2 minutes to get me back on the road and....no dice. 😮💨
May 2026
Kelly is the best! Helped me confirm my battery is under warranty and helped keep my family safe.
May 2026
It's a parts store, but with a very helpful slow Saturday staff.
