Aéropostale, established in 1987 and operated by Catalyst Brands LLC, is a specialty retailer known for its casual apparel and accessories for young men and women. Located in West Town Mall, Knoxville, the store offers high-quality denim and stylish fashion essentials at great values. Customers appreciate the friendly and helpful staff, with several reviewers highlighting the exceptional service provided by team members like Alexander and Janessa. Shoppers often mention the positive atmosphere and the willingness of employees to assist with decisions and exchanges, making the shopping experience enjoyable. Aéropostale embraces inclusivity and positivity, aiming to inspire confidence in all its customers. Overall, it is recognized as a great place for quality clothing and excellent customer service.
The place seemed very messy. A pile of jeans on sale in all sizes and styles thrown in a heap to be gone through. Lots of sales on items.
April 2025
Katie is awesome! Stand up person, really appreciate her!
April 2024
Breona was friendly, helpful, and attentive to the needs of my husband and I. She even interacted with our baby boy and had him laughing. She tried to up-sell as per protocol but was not pushy about it. Excellent customer service! She's a gem!
