Cricket Wireless Authorized Retailer offers flexible cell phone plans with unlimited talk, text, and data, without requiring an annual contract. Customers appreciate the friendly and helpful staff who make the experience positive and stress-free. Many reviews highlight the kindness and patience of employees like Jessica, who walks customers through account issues and makes them feel like family. Jessica's knowledgeable and caring approach leaves a lasting impression, and customers express a desire to return just to see her again. Another employee, Sierra, is also praised for her assistance and genuine kindness. In addition to great customer service, the staff demonstrates professionalism and dedication, as seen with Josh, who handled a complicated phone port with patience and cheerfulness despite delays from the previous provider. Overall, the team provides excellent service, making sure customers leave satisfied and confident in their plans and devices. Customers value the welcoming atmosphere, helpful staff, and quality support, making Cricket Wireless a trusted choice for cell phone needs.
So helpful and accommodating.Everyone there goes out of their way to help you get an affordable phone and accessories
May 2025
I am a returning customer and my issues are always worked out in a timely manner.. Unfortunately the store is always short staffed but things get done..I'm happy with Cricket Wireless Services and will recommend Cricket to people in the future.. Thanks Cricket !!!
February 2025
Great customer service from Daniel. He went above and beyond to help me get what I thought was lost pictures from my old phone onto my new phone. And he definitely helped this older, non technical woman move into 2025. THANKS DANIEL! You are the best!!
