Cricket Wireless Authorized Retailer offers flexible cell phone plans with unlimited talk, text, and data, without requiring an annual contract. Customers appreciate the friendly and helpful staff who make the experience positive and stress-free. Many reviews highlight the kindness and patience of employees like Jessica, who walks customers through account issues and makes them feel like family. Jessica's knowledgeable and caring approach leaves a lasting impression, and customers express a desire to return just to see her again. Another employee, Sierra, is also praised for her assistance and genuine kindness. In addition to great customer service, the staff demonstrates professionalism and dedication, as seen with Josh, who handled a complicated phone port with patience and cheerfulness despite delays from the previous provider. Overall, the team provides excellent service, making sure customers leave satisfied and confident in their plans and devices. Customers value the welcoming atmosphere, helpful staff, and quality support, making Cricket Wireless a trusted choice for cell phone needs.
I came in on 12/19 needing help with my mother's phone. Sierra was so kind and the biggest help! She gave us options, and solved the problem. Truly hope she stays at the location near us.
July 2023
Jessica is so very helpful! I dealt with her a month ago, and today and both times she was so nice, and overall a good experience!
April 2023
Today we were working with Jessica, she's absolutely fabulous! Knowledgeable, kind, works hard, and very helpful!! Thx you very much for everything your sweet as can be!!!!
