This place is a wreck. Simply put, there needs to be another Subaru Dealership nearby to bring competition. I will never buy another Subaru again because of this Service Department.
July 2023
Joe Fowler was excellent! Delivered our Outback to our driveway in Gatlinburg. We never even stepped foot in the dealership. Worked the deal over email. Excellent customer service! They even gave us a goodie bag!
May 2023
Had a great experience with everyone we encountered at Grayson Subaru. Joe Fowler made our 1st lease experience easy and hassle free. Can't wait to explore all the options on our new Crosstrek. Well worth the drive to Knoxville from Rogersville. Thanks Joe and Grayson Subaru!