Jos A. Bank is noted for its very helpful, knowledgeable, and patient staff who provide great customer service. The team is super knowledgeable and can quickly suggest styles that fit well, making the process simple and stress-free. Staff members help customers find exactly what they want and take advantage of sales, even on short notice. Customers report getting good looking, dapper styles and leaving quickly with the perfect suit or look. The experience brings customers into modern style with the right color and fit.
Xavier was very pleasant and helpful. We bought a suit and sport coat. Always like the quality of the clothes Jos. A. Bank offers.
June 2026
They're helpful folks, even when you come in not knowing much of anything about suits. The employees are genuinely affable and helpful and a font of answers for an equally wide font of questions. Jack was a huge help, and everyone else was equally constructive, offering credible advice on the suits, colors, and fits.
June 2026
The manager, Zach, at our Knoxville TN store went the extra mile to make our buying experience enjoyable.
