Metro by T-Mobile at 1919 N Broadway St is consistently noted for its friendly and helpful staff who provide amazing service with kindness, patience, and respect. Customers describe walking in and being met with open arms. The team is praised for going above and beyond to resolve issues, get to the bottom of problems, and help make decisions about service that work for each person. They are highlighted for taking care of everything, from handling account and payment issues to setting up new phones and email, ensuring customers feel calmed down and treated well. The store offers unbeatable prepaid plans with unlimited talk, text, and data, along with great deals on 5G phones from Apple, Samsung, and OnePlus. Staff are known for walking customers through the best plans and providing awesome prices on phones, cases, and screen protectors. This location is credited for retaining customers who might otherwise leave, with many stating they will never leave Metro because of the friendly and helpful people there. The staff are described as an asset and a life saver.
I was having issues calling out but Mr Corey hooked it up thanks bossman
August 2026
I came in this morning my phone wasn't working at all but Mr Corey rescued it for me it's very nice that I can always count on this store to fix my problems the way shelena manages this place is very splendid. Such a nice experience and she trained her coworker very well love this store
August 2026
Corey was very kind and sweet he talked to me for about an hour about everything very sweet man
