Metro by T-Mobile is a reliable and customer-focused wireless service provider, as evident from the positive reviews. Customers praise the store's knowledgeable and helpful staff, particularly a young employee named William, who is described as compassionate and honest in assisting with phone setup and service. The reviews highlight the smooth and effortless experience of switching service, with one customer even remarking that the process seemed "TOO EASY," indicating the efficiency of the staff. Customers also express satisfaction with their new phones and services, and recommend the store for all phone-related needs.
Not much of a discount on phone upgrades. My only complaint.
June 2023
They helped me switch my service, very fast, very smoothly. Almost seemed TOO EASY which was exactly what I told them! They did a great job and I love my new phone and service!
November 2022
This a nice little cellphone place. The gentlemen that helped us was great.
