Cricket Wireless Authorized Retailer offers flexible cell phone plans with unlimited talk, text, and data, without requiring an annual contract. Customers appreciate the friendly and helpful staff who make the experience positive and stress-free. Many reviews highlight the kindness and patience of employees like Jessica, who walks customers through account issues and makes them feel like family. Jessica's knowledgeable and caring approach leaves a lasting impression, and customers express a desire to return just to see her again. Another employee, Sierra, is also praised for her assistance and genuine kindness. In addition to great customer service, the staff demonstrates professionalism and dedication, as seen with Josh, who handled a complicated phone port with patience and cheerfulness despite delays from the previous provider. Overall, the team provides excellent service, making sure customers leave satisfied and confident in their plans and devices. Customers value the welcoming atmosphere, helpful staff, and quality support, making Cricket Wireless a trusted choice for cell phone needs.
Went into the store today for a problem with my phone i couldn't figure out. And Shawn was awesome with getting the problem solved and taken care of in no time.
April 2026
If you are using any other service you are first making a customer service mistake. Second you are paying more for less customer service...give em a call at Clinton Hwy or Alcoa
August 2025
So helpful and accommodating.Everyone there goes out of their way to help you get an affordable phone and accessories
