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“Great service and team! Got the job done fast and very knowledgeable! If your phone breaks or has issues….ubreakifix should be your first stop! Oh….and my service was free as I had insurance!”
“I was able to get a new phone for $100 less than what my service provider wanted to charge me and i was in and out in less than 20 minutes. Their accessories are very well priced too. Bought a dash mount and case. Dont use sketchy Marketplace or whatever. These guys do good solid business.”
“Ubreakifix did a great job fixing my old android. They were very courteous and professional. Their AI phone assistant wasn't helpful at all but the techs in store made up for that.”
“Lori Mulokandov was very polite and friendly. She took the time to look into the issue I was having with my on line billing. Even though she was not able to fix the issue, she explained most likely what the problem was. That is a big help. She is a credit to Halls office.”
“I was having trouble understanding my bill and Brendan did an amazing job at breaking it down for me. He made sure I understood exactly what was happening. Very friendly and knowledgeable!”
“Ive been rocking with the iPhone 11 up until yesterday. I finally went in and got an upgrade. Upon arrival I was greeted by Darrien. He was super kind, asked me questions to better understand what I was after and even adjusted my plan to help me save some money. Typically retail environments are the worst, but not this time. It was a pleasure to deal with Darrien and I will happily come back to do business with him. 5 Stars all the Way.”
“Wonderful customer service! Keili Britain made sure to address all my needs and questions in a genuine, helpful manner. Will return to this location for her assistance in the future!”
“The guy was nice and helpful western Ave is the best place to go get a cricket phone... I went to Clinton hy... and Walmart for one they couldn't help he was good we were in and out in 20 minutes with a working phone”
“Knoxville TN store
Drive was 45 minutes, hot day, and I had to get this off the checklist!
We walked in, Elijah was finishing up w his customer, the others all had someone, and he asked if he could help.
He was very pleasant and addressed our needs, wants, and was very knowledgeable. He gave us the best deal, transferred everything to our new phones, answered our questions, and even walked us out. After our last visit to AT&T in Ga, which we left in a less than happy mood, this was a very nice experience. Kudos for Elijah! He's a keeper!”
“I had to write and thank Nick and Joshua for going above and beyond helping on a recent visit. They not only got me a new phone but helped me save money and get better services with a new plan and the streaming package! Kudos to both Nick and Joshua”
“Really liked Molly, she's a sweet gal. She was able to help me port in and get new service! Couldn't do the survey that was sent and was told Google is as good! 5 stars for Molly.”
“Cale helped when my phone completely shut off. He made it smooth and effortless while at the same time streamlining upgrading my phone and home internet. Cole kept us informed throughout the process of the new home internet and helped us with questions we may have in the future as well. This was a great experience and I will continue to use this location and Cole!”
“Help transfer data from old phone with a blank screen to new phone. Also helped us with configuring backup. Matt was professional, knowledgeable and friendly. This is our new Verizon store. The one in Crossville isn't very helpful.”
“I had a razor that locked on me. Itzel was a God send. Took her time to help us to resolve the situation. Her calm demeanor was a blessing. I recommend her. She's amazing!! Thank you itzel!!”
“Update 12-27-23Had to get new phone today with some pretty complicated requests regarding parental controls and Sierra was awesome to deal with. She set up everything perfectly and was tickled at how quickly she accomplished it all. Very grateful for all her efforts and help!Stopped by today to have new phone activated. I needed parental controls set up and had no clue what to do. Daniel went out of his way to help me, helping set everything up, showing me helpful features that needed to be turned on and others that needed to be turned off. What a God-send he was to us. Totally our hero, for sure!!! So very helpful. I also laughed a lot at a battery operated Chewbacca they have there that's hilarious. They were really great!”
“Nora was very informative & helpful. We were making a purchase with my parents over the phone & she communicated every detail amongst all the commotion. She was very knowledgeable about the services, plans and devices being offered. Very sweet lady!”
“Alley is super knowledgeable on the phones and products. We had problems with our phones and she knew what to do to make them working again. I appreciate her honesty and professionally.”
“Came in needing a new phone for interesting reasons, and Jordan and Rio were absolutely amazing. They did everything they could for us coming in so late and created the best experience possible for any issues that arose. Hopefully someone will recognize them for the service provided to us.”
“I Stopped in the ATT store this morning for help with my phone. A young lady named Casey W. Was very nice, professional and knowledgeable. She helped me solve the situation with my phone. I have been a customer with ATT for over 20 years and this store helped me a lot. Casey was very good!”
“Definitely five stars for Saira and Damaris at this Cricket store! I wandered in, asking if they would help me with an iPad issue. They handled it with smiles and did a great job. Thank you, Saira, for your kindness and help!”
“Jon literally saved my life today. Samsung was stressing me out with a warranty claim and I decided just to use my insurance instead. At the point that I showed up at this store I was so flustered and frazzled and frankly, nauseous. Jon was super kind and helpful. He got the warranty claim in for me and made it so fast, easy and stress free. Thank you!!!!!”
“Chip was extremely helpful in helping my husband and I upgrade our phones and bundling our plans with our home internet. Raul was always there in the background with helpful tips to get us the best deal possible that also met our family's needs. They also helped to make it a fun experience. Highly recommend Chip, Raul, and their services to everyone!”
“Fast and friendly service. Lost a star due to the manager adding device protection onto my account without even asking. This is completely unacceptable. I did not have this on the phone that I traded in either.”
“I went down to the Broadway location with too many tasks! Brett was the representative to help me. Brett went over and beyond to make sure all of my needs were meet! He was so helpful, kind, and patient! Lord knows I over worked him! But he did it all with out complaining! Thanks Brett for working so hard for me so I didn’t have to! Definitely my go to guy now!”
“Ronald S was an outstanding sales rep and helped me with everything I needed help with. He was friendly, patient and knowledgeable. He deserves 10 stars on a scale of 1 to 5! Find more reps like him for all of your stores!!”
“Elizabeth Lorenzo has been amazing helping me change three lines at three different times she is always kind, professional, and knowledgeable. Her manager Danyel has also always gone above and beyond as well.”
“Apple is a busy store a-lot going on and a bit noisy at times. The techs are friendly and knowledgeable and usually get you in and out quickly.
I needed help with my iPhone software update of iOS 26.2.
I had a nice experience at the genius bar…go check them out
if you’re having any problems with your digital devices there very helpful, friendly and no questions are dumb to answer.”
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“Sunny is great! I had a small problem with some cracks with my screen protector. He showed me what I needed and installed it as well. Very reasonable prices and great service! Go and check Sonny out!!”