The O'Reilly Auto Parts store in Knoxville provides parts, tools, and accessories. It offers free services like battery testing, wiper blade installation, and Check Engine light testing. This location can resurface brake rotors and drums and has a free Loaner Tool program. Reviews consistently highlight great customer service and very kind, helpful, and patient employees who are eager to assist. Customers note the staff is efficient and top notch, able to help with various vehicle needs. The store has great stock and provides services like battery installation that save customers hassle. Employees are described as making the process easy, even with returns or complicated situations, contributing to a positive experience.
Car broke down while I was traveling home to Ohio and Jim showed us great hospitality letting us repair our car in the parking lot and using his tools. It was nice to feel the southern hospitality that everyone talks about.
November 2025
These people helped me so quickly and helped savee a bunch of money.
July 2025
My car will love this oil and filter! As always shop around town these guys will price match.