Verizon in Knoxville offers excellent customer service and support for all mobile, 5G home internet, and business needs. The staff, including managers, are described as helpful and kind, going above and beyond to assist customers. Visitors report outstanding experiences, with one praising a specific employee for treating them with respect and kindness. Customers appreciate the efficiency of the service, often getting in and out quickly. The store also provides convenient options for online appointments and orders, including free 2-day shipping and same-day delivery where available. Overall, this location comes highly recommended for anyone needing new service or assistance with existing devices.
Was great when i was buying a phone had trouble with it and all they could say is call technical support.
June 2026
This store is amazing! Set expectations, very concise in communication, just all around good people. Joseph is very easy to work with and walked my mother through the activation process. Very thankful for him.
June 2026
My husband and I had the best experience buying new phones. Joseph Miller is the absolute best! He was so knowledgeable and he listened to us. He made our day!
