WOW! - Payment and Equipment Dropbox has received mixed reviews. Some customers report terrible customer service, particularly with tech support, and difficulties obtaining account statements. However, others find the internet service satisfactory, noting fewer issues compared to competitors like Comcast and AT&T. Overall, while some users are happy with the service, frustrations with customer support and account management remain significant concerns for others.
Works well when it works, seem to have blips fairly often and if they keep raising the price I am going elsewhere.
December 2024
A sales man came to my house wrote my address down, made an account for me (WITHOUT MY KNOWLEDGE), told him I didn’t want the service, and now I have to return all this equipment that I DIDN’T WANT!!! This service is a SCAM!!!!!!!! If you see any sales people in your area, don’t give them the time or day! Absolutely... read full comment
November 2024
Company breads on scaring tactics which isn’t acceptable usually using outsourced employees who don’t serve justice to USA Consumers. I wouldn’t recommend or use this company again unless an overhaul of customer service policies are put to work.
