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September 2023
Been without internet for a week. Get worked around by customer support, never get answers, never get help. Website updates every day and just keeps saying it will be 24 hours before its restored.. here i am a week later with no help.
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August 2023
Had a service appt to reconnect due to downed wire on Saturday between 4 and 8pm. No call no show. Next appointment available is on the following Tuesday, like I lost my place in line. If you didn't get to me that day I should still be in the work que not making a new appointment.
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January 2022
If I could I would give them a -8, because that's how long I waited for someone to show up. I was supposed to have internet installed yesterday and ended up wasting an entire day. After 3 phone calls and no one showing up, I finally canceled the order at 8pm last night! So unprofessional! I do not recommend this company!