Xfinity Store by Comcast
Internet Service ProvidersHours:
5132 N Broadway St, Knoxville TN 37918 Hours
About Xfinity Store by Comcast
The Xfinity Store in Knoxville, TN, at 5132 N. Broadway offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. The staff is friendly, professional, and helpful, creating a calm and inviting atmosphere. Notable employees include Brian Tate, who is praised for being an excellent listener and problem solver, and Stephanie, who quickly assisted with equipment pickup and WiFi password changes. Customers appreciate the quick, transparent, and courteous service, with some noting they were in and out in just a few minutes. Overall, the store is recommended for its helpful staff and efficient service.
Most Recent Reviews
July 2026
Even though they're were busy someone paused to help us
June 2026
I would absolutely refer anyone wanting a new phone/service to this location. Marco, Carlos, Kurtis, and Hayden were all very patient (my situation was not typical) and professional. Great customer service. Definitely 5 Star service.
April 2026
Had a hard time finding it and when I managed to get there the parking was a hassle getting in and out and the customer service was rushed and it gave the feel of being a hassle
More Comments(141)
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