“Ace is the classic neighborhood hardware store: do not expect a home depot selection and expect somewhat higher prices. I cannot complain too much, however, because it saves me the 30 minutes trip to the nearest home depot whenever I need to purchase just a few screws.”
“Stopped to look at shower stalls for bathroom remodel. Had a young man Austin Beason help us. What outstanding customer service service. Extremely informative and helpful.Would highly recommend!!”
“Tom and Sam in the paint department were MAGNIFICENT!! We had a big order for our school and they were so helpful even though the system was down. They made it so easy to paint match and we will be back!”
“Man oh man… How can you even come to this particular Home Depot and have a bad day? I visited Home Depot on this morning, July 4th 2025, and NOT ONE associate let me walk by without saying Good Morning to me, AND, with a smile! They must REALLY love it there because they made ME love it there!”
“The day before a big snow I checked our sleds only to find they were all damaged. I called a half dozen stores and went to several and was told, “we just sold out 15 minutes ago.” I called Wilburn’s and the guy said they had a few left. Hadn’t even considered the store closed at 5 pm. When I arrived a little after, I could see the keys in the door and the folks ready to go home. Gentleman didn’t hesitate to open the door and let me purchase a couple. I’ve never been to this business but I’ll be back as it looked amazing and customer service was terrific.”