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“Super friendly staff, always willing to assist with all my banking needs. Clean facility, safe ATM area, plenty of parking...encourage you to become a part of the CBBC customer base!”
“Donovan Stapp has been an incredible asset to my business. He handles all of my business accounts with the highest level of professionalism and care. What sets Donovan apart is not just his wealth of financial knowledge, but his non-judgmental, supportive approach. No question is too small, and he always takes the time to explain things thoroughly.
His objective perspective is invaluable—especially when making important business decisions. I trust his insight and appreciate that he genuinely wants to see my business succeed. If you’re looking for a banker who is knowledgeable, approachable, and truly invested in your financial well-being, Donovan is the one you want in your corner.”
“I am so impressed with the bank near Sequoyah for my daughter’s business account! From the beginning to end of setting up our accounts, Nina, was excellent. The bank has the atmosphere of great customer service which you rarely find these days. Not only did they give more services at no cost as compared to other banks, they really know their trade. In person or on the phone, they put the customer’s needs as a top priority. Thank you South East Bank!”
8AM - 5PM
9721 Sherrill Blvd Ste 200, Knoxville
Banks
“Ethan was very professional and helped my husband and I in every way possible. Ethan definitely deserves the highest position with Apex Bank after all he did to help us when no one else at Apex Bank would. Ethan also always did what he said he would and everyone else we spoke to at Apex Bank did not. Ethan is an asset to Apex Bank.”
“Kerri is the Best drive thru teller, she knows me by name. She very nice, exceptional in her job. She always is very professional and caring about me and my family!”
“Ask for Johnny! Super knowledgeable. We were in a hurry for a men’s suit to wear to a wedding that day. He took a look at my husband’s stature and made suggestions about styles that fit him right away. We were out in 20 minutes!”
“i love these folks. im on a fixed income and dont do much business other than electronic transfers to pay a bill or something but they treat me with the same respect as anyone else and i really appreciate that.”
“Julie at the Old Knoxville Hwy location was absolutely phenomenal! She has the patience of a saint! She was very helpful and took her time with me and helped me figure everything out. A++ for Julie! Thank you so much!”
8:30AM - 6PM
4805 Kingston Pike, Knoxville
Banks
“Wonderfully friendly staff. Extremely knowledgeable on various banking products and solution. A one stop shop for all your banking and investment needs! Thanks so much. Thank you Pam!!”
“I came in having my branch bank at 5538 KP having difficulty in re-setting my password. I was assisted by DeAnna Lee, who was beyond helpful!!
She got the task taken care of in a few minutes and saved me a great deal of worry over my account being compromised.”
10AM - 5PM
800 S Gay St, Knoxville
Banks
“Pam was excellent to work with. She made the process of opening our new account quick, easy, and stress-free. She was friendly, professional, and took the time to answer all of our questions thoroughly. We appreciated her patience and attention to detail. Thank you, Pam, for providing such great customer service!”
9AM - 4:30PM
1502 Cumberland Ave Suite 160, Knoxville
Banks
“Jessica andAmber were very helpful and patient with me as I worked with them. This is my first time with a certain account like this, and I had plenty of questions. They were not upset and helped me and allowed to time for me to come back when I didn’t have everything initially. The representation and patience provided by staff was very important and noted. I will be back!”
“I recognize the names in these reviews and agree they are all amazing professionals. Trusted colleagues like Micky Smitherman have taken impeccable care of our family for decades. Thanks, Home Federal team, your great service to the community is appreciated!”
“Just wanted to say a huge thank you to Jillian! She helped me set up my business bank account today and answered some other questions. I usually go to the Kingston Pike branch, but this one prints cards. I’ve been banking with Regions for around 7 years (since I was 15 in a joint account with my mom), so they’ve seen me have my first job, get married, start a new career, new business, and now…a new baby!
My son now has first piggy bank!
He says, “Thank you, Ms. Jillian! Now I can save up to open my first account!””
9AM - 4:30PM
5426 Homberg Dr, Knoxville
Banks
“I've been banking with Citizens Bank for years now, and I can't say enough good things about the team at my local branch and the bank generally. Under the leadership standard Steve set and that is still followed, the branch runs smoothly and always puts me as a customer first. Christina is absolutely outstanding—she's professional, knowledgeable, and goes above and beyond to make sure everything is handled with care and efficiency. Shoutout as well to Brionna and Adam, who are always friendly, hardworking, and genuinely kind. In an industry where things can feel impersonal, this team truly cares about their customers and works hard to provide great service. Highly recommend!”
“i went to this business to cash a check . they were so nice and friendly. they made me feel welcome. i felt so welcomed that i opened a account with them they explained everything to me”
“Fast, freindly polite service. Absolutely best decision ever made. Switching from First Tennessee bank to Pinnacle. All Pinnacle locations have served me awesome and respectful service. Highly recommended.”
8:30AM - 6PM
11686 Parkside Dr, Knoxville
Banks
“The staff at Home Federal Bank is very responsive and customer centered. We will always be grateful to the staff for treating us with dignity and respect. Ben, in particular, advises us about ways to invest our money, such as using certificates of deposit at Home Federal to improve our return on investment. Thank you!”
9AM - 5PM
9210 Kingston Pike, Knoxville
Banks
“I have been blessed on several occasions by the caring employees at the West Branch of Enrichment. Sandra, Lauren and Kelli have been especially kind and helpful to me. Many thanks for the personal care and attention!”
“United Community Bank was recommended by our contractor during our move to Knoxville in 3014.. We have never been disappointed with their service or personnel. Excellent bank”
“We had the privilege of meeting Angel Fields (Community Partnership Manager) this week.
We are the residents at First Creek at Austin Phase III.
She was professional and had very important information for us as well as having some tasty snacks.
Thank you so much for letting her come to our homes and preparing us for what we could face with all the fraud, scams and phishing happening in our lives.
Each and everyone of us was left with a sense of comfort with the knowledge she shared.
Sincerely,
Judy Karnes”
8:30AM - 6PM
11685 Parkside Dr, Farragut
Banks
“Terri Jones and the team at Parkside Drive are one of the best banks we've dealt with. Living in multiple states over the years and having the comfort of First Horizon being close is helpful but Terri and the rest of the team go above and beyond to ensure our experience is top notch!”
“Our account was compromised. Missy and Tyler provided amazing customer care. They took immediate action, calmed the family member first involved, and continued to help us throughout the process of cleaning everything up. They were wonderful!!! I highly recommend Downtown West Home Federal!”
“The National Company I worked with has used Renasant bank since it opened and we opened several new and different accounts. The set up was technical on all the steps and processes as expected - with signatures and transfers to and from local and federal sources and Brandy Cassie was extremely careful and cautious leading us through all of it until we understood how to do it ourselves. Processes and requirements are heightened now more than ever and our team couldn’t be more thankful for this bank and the professionalism the manager and staff have always extended to us. Thank you.”
8:30AM - 5PM
837 W Lamar Alexander Pkwy, Maryville
Banks
“I would personally like to thank Keith Edmonds for all the help and persistent effort he put into the purchase of our home, I give Keith the highest recognition and respect of anyone I have ever worked with,
Thank you Sir
God Bless you.”
9AM - 6PM
1766 W Lamar Alexander Pkwy, Maryville
Banks
“I had a great experience with Quinn. She took the time to thoroughly investigate an issue that customer service was unable to resolve, ultimately giving me peace of mind. I truly appreciated her patience and willingness to go the extra mile. Thank you, Quinn!”
8:30AM - 5PM
5537 Kingston Pike, Knoxville
Banks
“THE ABSOLUTE BEST BANK I may have ever been to. The ABSOLUTE BEST staff inside this Kingston Pike location! Helpful, friendly, caring, and knowledgeable. 10/10 look forward to my trips to the bank.”
9AM - 5:30PM
9245 Kingston Pike, Knoxville
Banks
“April has always been super nice. She takes time to make sure everything is good to go. She brightens my day each time I come in. She gives Nick & Drew a run for the $$.”
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“Great bank with good kind people working at it. Maybe not so much for the one-star people who expect everything and anything with the financial system. But for everyone else with good financial sense, this bank will take care of you.”