{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I cannot speak highly enough of Austin, the manager at Avis — a true class act and the very definition of exceptional customer service. From the moment I walked in, Austin greeted me with the kind of genuine warmth and hospitality that instantly put me at ease. He didn’t just meet expectations — he anticipated my needs, offered thoughtful solutions, and made the entire rental experience smooth, stress-free, and even enjoyable.
What truly sets Austin apart is his honor, patience, and professionalism. You can tell he takes pride in doing what’s right, not just what’s easy. He handled everything with grace and clarity, walking me through each step with the kind of respect and attention you don’t often see these days. He is incredibly knowledgeable, fair, and always poised under pressure — a rare combination in any industry.
Austin is not only a manager but a leader by example. You can see how his energy sets the tone for the entire office. He treats customers like people, not numbers, and goes above and beyond to ensure they leave satisfied — and in my case, genuinely grateful. He is courteous, considerate, and a man of integrity.
If every customer service experience were like the one I had with Austin, the world would be a better place. He deserves recognition, appreciation, and every opportunity to lead and elevate others in this field.
Thank you, Austin, for reminding me what excellent service feels like — your presence at Avis is a gift to customers like me.”
“Nashville Alamo rental car was the best ever we talked to Nikki at the counter. What a darling person very professional, then went to get the car. They were very helpful took us right to the car and even helped us load our luggage.”
“Thank you to Henry for helping us get a hire car in Nashville. If you have only a DEBIT CARD BEWARE; you cannot hire at any other place except the airport. You need a proper credit card otherwise to hire other locations - we had to go back to the airport to hire a car after 2 days in Nashville!! Annoying!!”
“I took at trip to Nashville for Spring Break and originally booked my rental car from Hertz. Long story short they completely butchered my booking and ultimately wouldn’t let me get my rental car. Panicked and not wanting to pay an arm and a leg for a rental car the day of I went to the enterprise counter. I can’t tell you how how helpful and easy it was for them to set me up with a perfect rental car for the week and absolutely did their best to get the price as similar to Hertz as possible. It easy fast easy and the two ladies who helped me Julia and Neyasha were the nicest and most polite people I could’ve hoped for. They single handily made my day and my trip stress free. I will never book with Hertz again and thanks to Julia and Neyasha Enterprise earned a customer for life.”
“This was by far the easiest rental car experience I have had and the price was unbeatable. Plus the car was a joy to drive. I would recommend working with Edward to anyone!”
“First Enterprise facility only had mini vans, so we had to go to a different facility further away to get what we needed. Otherwise, a fairly "painless" experience.”
“I went here to rent a car a few months ago and my experience was horrible, I’m not from here but I come periodically and customer service was non existent. I just came back to town yesterday and came here and the turn around in management showed immediately, being greeted upon arrival, gave me options of a rental based on what my visit was for. If you came here before, and had a bad experience, it was poor management. Come back and give them a try!”
“I recently had the pleasure of working with Amber at the Enterprise car rental location on 8th Avenue in Nashville, and I am writing to commend her outstanding service, kindness, and professionalism. ?
? After being involved in a serious car accident, I needed a rental vehicle urgently. Despite the high demand and limited inventory of SUV vehicles due to recent events in Nashville, Amber went above and beyond to assist me. She worked tirelessly to secure an SUV for me. Although I had to leave for the day due to the lack of immediate SUV vehicles, she always had a smile on her face and did her very best. ? I understand it must be challenging when SUVs are in such high demand, and I truly appreciate Amber's effort to accommodate my needs.
? This is not the first time Amber has provided exceptional service. In the past, she has consistently been helpful, guiding me and my mother through the rental process and ensuring I understand the features and details of the car I am renting. ? Her professionalism, kindness, and commitment to customer satisfaction are truly remarkable. ?
? Enterprise is very fortunate to have Amber as a leader at this location. Her dedication to her role and her customers sets a high standard for service excellence. ? Thank you, Amber, for your continued support and exceptional service.”
“Great customer service. Katie (and I believe the assistant branch manager) were very helpful and accommodating.
I appreciate their hospitality and will continue to use Enterprise for rentals.”
“Now this is the way to do it, Slingshot swag. Affordable fun when all to do activities r thru the roof. I'd advise u check them out when coming to Nashville”
7:30AM - 5:30PM
2712 Clarksville Pike, Nashville
Car Rental
“Just had the best rental car experience ever with Enterprise. Had to take my car to a body shop after it was scraped in a parking lot and parking assistance sensors were damaged. A representative from Enterprise picked me up at the shop right on time and drove me to a nearby Enterprise car rental agency where I picked up the exact car that I had requested. After only a few minutes I was on my way back home.”
Open 24 hours
1 Terminal Dr Suite 501, Nashville
Car Rental
“This airport has the best logistics from arrival to departure. Some cities can take a page out of Nashville airport. Pick up your ride share was fantastic. Security was less stressful. Restaurant was plentiful.”
7:30AM - 5:30PM
2624 Nolensville Pk, Nashville
Car Rental
“I have used Enterprise for several years mow. Exceptional service. Beautiful and clean vehicles. Reliable and outstanding professional service. Enterprise is the best among the rest!”
“Customer service was ok but not as good as past experience. The car we got was a Mid-Size SUV and it was a Toyota Rav 4. It was small and not comfortable for our 9 hour drive. Last time we got upgraded to a full size but not this time so I was kind of sad. We made it work and have never had a bad experience here!”
“Great experience with National Car Rental in Nashville. I accidentally left my pad folio in my rental car, upon my return to Nashville International Airport on 10.9.2024. In it were important meeting notes-and my passport! I didn't realize it until I had gone through TSA. I went back to the National pick up area to let them know. One of National’s team members, Josh Aguilar, not only assisted me, he went above and beyond what most people would do. He went to the cleaning area to look for my rental then went up to the service area to look for the car. He also called the rest of the team to make sure the car wasn't re-rented before he could search the vehicle. The man was hustling! He eventually found the vehicle and it was brought back to the rental area where we found my lost items. Please let management at Nashville International Airport know what a great employee he is. Thanks so much, Josh!”
“The staff was so friendly and helpful getting me squared away with a rental car while my vehicle was in the shop. Jasmine got me into a vehicle quickly and even allowed me to swap to a smaller car later in the week while I waited for the work on my car to be completed.”
“4.5
I recently rented a 15-passenger Ford Transit van from Bandago for a family trip to Destin, Florida. I was about 20 minutes late picking up the vehicle due to traffic in Nashville, but was warmly greeted by a young lady who had been working hard outside in the heat cleaning other vehicles. Even so, she was kind, professional, and quick to help. She did a thorough inspection, gave me all the information I needed, and made sure I was able to leave promptly. Her customer service truly stood out.
The van drove perfectly — smooth, spacious, and reliable. It helped me give my family a touch of a luxury experience where everyone could just sit back, relax, and enjoy the ride. We all work hard, and having a vehicle that could comfortably fit us all without stress made a huge difference. Bandago is definitely on to something when it comes to offering passenger transit vans like this — it really elevated the trip.
The only issue I ran into was after returning the van. I accidentally left my personal cell phone holder behind. I contacted someone the following Monday and was told it could be left outside for me to pick up. Unfortunately, after driving back out there, the item wasn’t there, and I haven’t received a response to my follow-up texts. While this won’t stop me from renting from them again, better communication would definitely improve the overall experience — especially when it comes to retrieving lost items.
Overall, Bandago delivered a great rental experience, and I’ll definitely prioritize them for future family trips.”
“We rented a Sprinter Van for a week from Nashville Van Rentals and it was the most pleasant seamless process! Pri worked with us from the beginning and always answered calls and quickly responded to any questions. We had them meet us at the airport for dropoff and pick up and everything went smoothly! I highly recommend!”
“Very thankful for y'all y'all have been more than understanding sometimes we might be a few days late but y'all understand that we are going to make the payment y'all understand we are humans the furniture was in great condition and it's been a blessing to our new home...Leslie AllenThe people that work in the store are fantastic and the website is very easy to use”
7:30AM - 5:30PM
3206 Gallatin Pike, Nashville
Car Rental
“Enterprise have some very nice cars I am looking into a possibility of financing one or buy one by paying cash I also want to thank David the representative who worked with me he did what he was instructed to do I end up with a small car but I told David that this was not going to work because the injury I sustained with my shoulder indirect so David went out of his way and got me out of that small car All the cars were good I'm not used to these 23 24 cars but all the new gadgets that they have inside it thanks again Dave keep up the good work God bless”
7:30AM - 6PM
1803 Church St, Nashville
Car Rental
“This store is well run. The staff is competent and helpful. The Nissan Altima we rented was clean and well serviced. The location is convenient. The price with an Amazon coupon was very good.”
“I’ve been renting from premier for a while in their other locations. So excited to have them when I’m in town, took their Mclaren GT for a couple days had a blast and my friends enjoyed seeing the car!! Best options for exotics in Nashville hands down!!”
7:30AM - 5:30PM
300 N 1st St, Nashville
Car Rental
“I reserved a car from the Nashville airport Avis location for a 10 day trip, inventory was very limited… I got a car that I was not comfortable with. The next day I was able to exchange at the 1st st location- I called ahead, the staff was wonderful, held a car for me until I could get there, swapped me into the other car in less than 5 minutes. Excellent service. Thank you!!”
“Lacey & Team Absolutely Rock!
Met my folks for a long NashVegas weekend and Enterprise Exotic hit a Home Run!
Maserati Grecale followed by MB S500!
Excellent Client Service and Attention to Customer Delight.. 10/10ths.”
“This is a follow up from a previous review that I left some time ago. I had had an unpleasant experience when visiting Nashville during a family crisis and I was overcharged for my auto rental. Much to my surprise after I left the review management reached out and not only apologized for the incident but also promptly refunded the overage. I was very impressed by the level of support that I received. Just wanted to give them a much appreciated shout out. Thank you.”
7:30AM - 5:30PM
300 N 1st St, Nashville
Car Rental
“I always have a great experience at this location. Fish and the team never miss a beat. They have reliable trucks ready when I need them, and can often help me out even on short notice.”
“Ran into roadblock after roadblock after already have a reservation with another company. It is my grandfather's 90th birthday and also our family reunion and William Westbrook saved my trip.”
“I read these reviews and it makes me sad. AUSTIN RUNS AN EXCELLENT FACILITY AND IS POLITE AND GOES ABOVE AND BEYOND ALL OF MY EXPECTATIONS! MY CARS ARE ALWAYS 100%! I RENT ALOT AS A TOURING ROADIE I HAVE BEEN AROUND THE WORLD AND KNOW GOOD SERVICE AND PEOPLE AND AUSTIN IS JUST THAT. JESS IS A PLEASURE TO DEAL WITH BUT AUSTIN IS THE GEARS THAT MAKE THIS PLACE A 5 STAR SO DONT BELIEVE THESE FALSE REVIEWS. AUSTIN DESERVES RESPECT AND A RAISE HE IS THIS FACILITY! PERIOD!
I JUST RETURNED MY RENTAL FROM MY SHOWS THIS WEEKEND AND JESSICA WAS SO HELPFUL AND TO WALK IN TO A POSITIVE ATTITUDE AND SMILE AND SEE HER TAKE CARE OF 3 CUSTOMERS WITH SMILES, OFFERS OF WATER TO A LADY WHO WAS THIRSTY AND THEN TAKE CARE OF MY RETURN MADE MY DAY. JESSICA AND AUSTIN DO MULTIPLE TASKS ALL WITH SMILES ANDSO POSITIVE AND FRIENDLY. I JUST DROVE STRSIGHT FROM MISSOURI AND WAS EXHAUSTED AND THEY MADE ME FEEL SPECIAL AND MADE ME HAVE ENGERY AND GOT ME TAKEN CARE OF SO PLEASE GO IN AND SEE FOR YOURSELF THERE IS A POSITIVE PROFESSIONAL VIBE THERE THAT LIFTS YOU UP AND LETS YOU KNOW THEY CARE!
JESSICA AND AUSTIN ARE A PERFECT TEAM AND AN ASSET TO BUDGET/AVIS AND WILL LET YOU KNOW YOU MATTER AND THEY WILL TAKE CARE OF YOU ABOVE AND BEYOND YOUR EXPETATIONS!”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“I used Atlas several times this summer to provide transportation for field trips. It was a great experience. The staff was helpful, the process was easy, and all the vehicles worked great. I will definitely be using them again.”