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“First off support your local business. This was a pleasant experience from start to finish. The service was impeccable. There was a small problem I noticed with the address I was shipping to and I called and they fixed it swiftly. I highly recommend coming here over the other shipping companies! Prices are competitive and the people that helped me were delightful.”
“Jodi was so helpful, and patient! I had her look up like 5 different ways to ship something even with a line in the store. She was kind and calm with all my requests! Plus she gave me helpful suggestions to protect something I was shipping, which I appreciated.”
“Very gracious team! I was running in with just a few minutes before the store closed to print something and they were so kind & patient. Thank you, thank you!”
“Hibak did an outstanding job taking care of the notary and witnessing work that was needed for our elderly mother. She was fast, friendly, professional, and was able to handle all of this while juggling multiple deliveries and other customer needs. She provided us a great experience.”
“New building is much bigger and more sophisticated than their previous facility. It's great to see the growth! Great experience, I could tell I was working with professionals here!”
“I stopped here unexpectedly during a road trip to drop off several packages, and I was extremely impressed with the service I received. Josh and Tracy provided outstanding customer service — they were professional, efficient, and friendly throughout the entire process. They made everything quick and seamless, which I truly appreciated while traveling.
It’s rare to encounter such a high level of service, and Josh and Tracy certainly set an excellent example. Thank you both for making my stop such a positive experience.”
“WP has been my delivery site over a couple years and makes life so much easier for my construction projects. From the dock guys to the office team, everyone is helpful and friendly, and easy to work with. Rates are very competitive !”
“Owner (manager) is always attentive when clients come in the door. He assigns a staff member to assist and if they are busy, he is first to help with whatever I need. I absolutely wouldn’t even think of going anywhere else for mailing, shipping, printing or copying needs. He has a well-trained and courteous staff who follow his fine example with clients”
“I come here often and everybody is always so pleasant. I can appreciate good quality customer service because I'm in customer service and it really makes a difference.”
“I always love the customer service in this store not to mention the fast pace in and out! Lexi is always so attentive and always has a smile on her face! Thank you for being the highlight of my day!!”
“Went to their open house today for their new large format printer. (Only one so far of its kind in the world!) Seeing the high quality that can be produced in seconds was amazing. Friendly staff eager to answer questions. Would definitely trust them to handle various types of print material. Well done Ingram!”
“Love this UPS store. They are so quick and helpful every time you go, and don’t act like you’re dumb for not knowing how to do their job like so many other mail workers I’ve encountered. The guy with the blonde curly hair and earrings is always there and has helped me seamlessly multiple times. Kid deserves a raise no matter what he’s making. Also, Ryan or Brian was the other gentleman who helped me and was super nice as well.”
“First time at this location and super thankful for Tom’s assistance navigating the technology and systems. I had to print from email and then fax. He helped make the whole process stress free! I’ll definitely be back!”
“I came in on a cross-country flight and had a botched order of printing from another vendor back home. Jeff did a last minute rush same-day print job for me that saved my behind. I'm super grateful for his ability to multitask and take care of it amid a lot of other competing priorities. Amazing job!Highly recommend!”
“The staff here is incredible! Ms. Ruby lives up to her name. She was a jewel! I was so stressed about my shipping deadline but she helped me figure out what I needed. I was able to get my package to its destination early.”
“Terry was amazing. Received email, printed, and then cut 25 card stock menus. Amazing employee. Praise be Terry! Back up Terry! back it up, oh lawd Terry! Put it in reverse!
4th floor in the hotel.”
“Amazing customer service! Marshall helped me get my documents that I needed right before they closed. Printing all of my work documents here because I know they are efficient and care about the customer!”
“My work was attending a conference at this hotel and shipped multiple pieces in and out over the course of a week. The team at this office, especially Lisa and Lydia, were incredibly helpful during the entire process.”
“Top notch experience at this UPS Store. So grateful. We were visiting from out of town (dropping daughter off at college) and had a couple item to return to Amazon. The gentlemen that helped us was extremely nice and helpful, despite how busy they were. Thanks so much! Highly recommend.”
“Marcus was awesome. Double checked everything and made sure it was right. He was awesome to interact with and felt assured my package would get to where I needed it! Told him I would be back to ship packages from here.”
“Burdett packaged everything I brought in fantastically and I received EVERYTHING I dropped off. My items were very sentimental and I couldn't have asked for a better person to help me. Thank you, thank you, thank you!”
“I am normally super anxious when it comes to post office/shipment centers because I don’t find myself inside them very often, so I don’t know all the processes and procedures. I went to return a package that shipped via FedEx just now at this location. The woman behind the desk noticed me trying to figure things out at the kiosk, and she offered to help walk me through the process. She was super kind, not condescending at all, and just very eager to help. I will definitely be back, and I feel more confident now knowing how to use the kiosk.. and also knowing that there is a friendly face here!”
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“First time in here to print off some advertising signage. They were very helpful and when I realized that I accidentally spelled something wrong on one of the prints, they just said I could go home and fix it, email it again and they just printed off the correct version again for free! Thanks guys!”