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“Returned a Nuuly order at this location and it took 30 seconds. Shout out to John who was super kind and fast with my return! I will definitely use this location again.”
Open 24 hours
800 Airpark Commerce Dr #808, Nashville
Shipping Centers
“Tim S., Your delivery driver does a phenomenal job and is very professional in his duties. I know I’m getting everything I ordered when he shows up with the order! Great job Tim S.!”
“Wow, excellent Customer Serviced. I went to the store with 7 items, I was nerve, and Mr. Hana was very kind and very patience with me, explain all the process and make my return a great experience. Thank you!!”
“I’ve been using this UPS Store for my mailbox service for over 3 years, and I couldn't be happier. The convenience of being able to receive packages from ALL carriers (not just UPS) is a massive plus. The team (Paul, Lucky, RJ, Michelle and Tony) are all incredibly friendly and efficient. Whenever I walk in, they always recognize me, know my box number and grab my packages quickly. A++ customer service!”
“A man named Jeff just helped me and he was by far the kindest UPS person I have ever interacted with. Was so pleasant and friendly and 1000% deserves a raise because it’s people like him that would actively make me choose UPS over FedEx or another shipping company!”
“Tracey was incredible, she went over and above helping me print and cut out exactly what I needed for a personal project! She was so kind and patient and saved me so much time! Incredible service.”
“Stored our A/C equipment here for an upcoming project and everything went great. The warehouse was clean and secure, and Jeremy made the whole process easy. They had a 3rd party trucking company deliver our materials to the jobsite whenever we requested them and added the cost to our monthly bill. It made it super easy. Would definitely recommend.”
“Great experience. Emily was professional and knowledgeable. There were a ton of customers and she handled each transaction quickly and with the best attitude. Didn't even appear to be flustered! She made our visit quick, easy and enjoyable. Will definitely use this center in the future because of her.”
“I will go to Staples any time I have a print job. The print specialist that helped me was knowledgable and extremely helpful. The document i had printed looked better after Staples than what I brought in to them.”
“Alyssa provided excellent customer service after I had to come back in to have something notarized because she was busy in a meeting. Mya is always helpful with shipping needs.”
“The owner of the store David was incredibly helpful and efficient. Helped us out with a complicated shipping order after our wedding. Made it easy and got the job done quickly!”
“Alice always goes the extra mile for me; I write to prisoners, but because I am 80, with arthritis, I must print the letters out. Many are 15-20 pages printed. She never once seemed bothered in the three years I’ve been going once or twice a week.”
“Just got a notary done at this store and dropped some packages off. Smooth and easy visit, all the employees were great. It was a bit busy but things ran professionally and wait was not bad.”
“Laura is an exceptional employee who went above and beyond to process my order.
The customer service here is hard to find anywhere else. Because of Laura and many other helpful team members at this location, I will happily bring my business here any day.
Thank you, and Merry Christmas! ❤️”
“David at this location is a GEM! Absolutely incredible customer service. Not only did he go above and beyond to complete my order under the tightest time constraints but he was also exceptionally kind and courteous. I can not say enough wonderful things about David and the Fedex staff at 2002 Richard Jones Rd”
“The manager Steve was super nice and helpful when I wanted to ship a wedding gift to my friend! Even during a very busy rush he was patient and made shipping a breeze!”
“I needed something delivered to another state. I was nervous about the price and turn around time. I spoke with this company, and they put me at ease with their professionalism and price!! He even called me personally to let me know my package was delivered. I will definitely use this place again!! Thanks guys!!”
10AM - 6PM
6339 Charlotte Pike, Nashville
Shipping Centers
“Very helpful staff member, helped me after I had made a notable mistake. He did so with great kindness and professional compassion. I'll definitely use their Fed Ex Services again!”
“Went to their open house today for their new large format printer. (Only one so far of its kind in the world!) Seeing the high quality that can be produced in seconds was amazing. Friendly staff eager to answer questions. Would definitely trust them to handle various types of print material. Well done Ingram!”
“My delivery time was between 1-5 PM, they never called and arrived almost an hour later. They then said they forgot the hardware for the install so they could not install it. Also, they conveniently forgot the straps to move it upstairs ( 8 steps), to where my existing washer is. I called the next day and they said I would be contacted to get the install done, and I have yet to be contacted. Horrible experience, not sure why Sam’s Club contracts with this company.
EDIT: Was contacted from customer care and they made things right.”
8:30AM - 7:45PM
127 Athens Way, Nashville
Shipping Centers
“First of all, let me be extremely grateful for the staff inside. They were extremely nice and dealing with the situation that I had where I was going to be out of town for two weeks and my express one day package was not delivered even when I was home. I watched the driver show up to my door and then just turn around and not deliver. I had footage and everything on my doorbell camera. After a huge runaround with online and everything else I just decided to go down to the store because FedEx online and the call center was a joke. Both of the staff at this location were extremely helpful and made sure that I got my package even though I had to wait till the driver came back. They sorted everything and gave me estimated windows of when the package was going back to the facility and made sure that I got that package that day so I could have it before I went out for work for two weeks and the package would have to have been shipped back Huge props to the store and I’m very grateful for that. However, I’m not satisfied with the delivery driver. I was home and the driver didn’t want to make any attempt to deliver to the door as there were specific instructions to deliver around the side of the house at my other door.”
“We worked with Luke regarding a complicated issue with a printer. He made us as a priority during a very busy time and worked with us until we had a solution. Not only did he help us but he was pleasant throughout what became a longer than usual time to resolve the problem.”
“I ordered a retractable banner and a number of printed items (rack cards, color flyers) from here and picked them up for a conference. Almost everything was poorly printed or printed incorrectly. After calling the store to discuss, they had me return the banner to the store and reviewed the other materials. Howard helped me, and this review is really for him. He provided exceptional service and support, working through each document with me and printing and cutting everything himself. In the end, we problem solved a number of issues related to the FedEx website's internal design service and got all the artwork looking great. The retractable banner was a problem--they didn't have what they needed to fix it--and someone from this location took the time to get it fixed AND dropped it off for us. The staff here turned a 1 start experience into a 5 start experience, and I really appreciate their time and effort.”
“The two ladies at work and night shift. Are very sweet and I never have any issues with my packages I could go two different FedEx's but I choose to drive the extra miles go to this location I highly recommend”
“Terry was amazing. Received email, printed, and then cut 25 card stock menus. Amazing employee. Praise be Terry! Back up Terry! back it up, oh lawd Terry! Put it in reverse!
4th floor in the hotel.”
“UPDATE MAY 2026 - LOVED Michelle’s service. I had a prepaid label to ship back a small item, but I only had a pretty large and raggedy Amazon box. She was so friendly and gave me a free FedEx mailer envelope, which was much more secure and size-appropriate for the item. She was so kind, made some great conversation while working, and was fast and efficient and polite. Management should recognize her efforts and promote her. Kudos to Michelle, thank you for making my day! (Descriptor for management to recognize her - Michelle is a middle-aged, Black lady with dark hair with streaks of gray. She was working near closing on Thursday, May 38, 2026.)
Lots of praise for Teanna at this location. She was kind, courteous, and seemed to juggle a bunch of different tasks very efficiently. I was in and out, and also purchased some bubble mailer envelopes, in under five minutes. Thanks ?
Kudos to Marshall at this location! Always answering the phones, super knowledgeable and friendly, and helped me slice open a large paperback book I provided, punch holes in it, and spiral bind it (all for only $12+). The only downside is that they (FedEx in general – not just this location) charge a $2.50 “Full Service Fee/Surcharge” on every single print job/order that is done by an employee. I mean, I get charging a surcharge on a task like regular photocopies or prints or whatever that can be done by a regular person by themselves at a kiosk, but a customer literally has no other choice for the type of work I’,m doing. The surcharge just isn’t the move, so not this employee’s fault, but management needs to know that we, the customers, hate the surcharge! Again, kudos to Marshall!”
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“Had a great experience at The UPS Store! The staff was incredibly helpful and made the whole process quick and stress-free while helping us with our bill of sale. Alyssa was especially amazing—super friendly, knowledgeable, and efficient. She made everything so easy for us. Highly recommend this location if you need notary services or anything else!”