“This is the only O’Reilly store I go to. Every time I visit, they make me feel welcome and are always willing to help. I’ve been going there for years, and even when I’ve had some complicated issues with one of my vehicles, they’ve gone above and beyond to assist me.
If you’re looking for excellent service, I highly recommend this location—the entire team is knowledgeable, friendly, and ready to help.”
“Had a Android phone that was stuck in accessibility mode and completely froze up! Jacob R. at the Hamilton Crossing location was a huge help. Not only did he fix the problem in a few minutes he closed the function so it wouldn't happen again. Jacob was very professional and his customer service was Outstanding! I will recommend this location to all my friends and look forward to shopping at this location. Huge Thank You Jacob!!!”
“Went in for spark plugs and fuel system cleaner. Lucas was super helpful, funny, and friendly in helping find everything I needed and he gave me great recommendations. He’s a treasure! Pay that man whatever he wants because I will definitely be a repeat customer with him around and I’m sure so many others will be too!”
“O’Reilly on East Broadway in Maryville is the best!!!We were in Townsend, TN this past weekend for the Bronco Super Celebration when our ignition coil went out on our 1969 Bronco. We were without a vehicle to pick up a part. We tried Uber and none were available. We called O’Reilly on East Broadway to see if they had the part and if they delivered. They don’t usually deliver but they knew we were stuck and they delivered the part to us. What nice Southern hospitality. We tipped the driver handsomely. Thank you to all of you who saved the rest of the weekend for us!”