AutoZone Summer Avenue in Memphis, TN is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate employees like Ivan, who helped change a light bulb in cold weather and offered assistance with multiple items such as antifreeze, bulbs, and power steering oil. His positive attitude and bilingual skills stand out, and many believe he deserves a raise. Juan and Demetrous also receive praise for their extraordinary service, including helping with a battery installation and providing knowledgeable advice. Regina and Teresa made it easy for customers to get new wipers and check their batteries without any hassle. Tiffany was highly praised for her outstanding help, including refunding a mistaken purchase and finding the right oil for the customer. The staff's patience, knowledge, and dedication create a welcoming environment. The store is managed by Demetrous Gilbert, with district and regional managers overseeing operations. Overall, AutoZone Summer Avenue offers quality auto parts and exceptional customer care.
Thanks so much for helping me with the windshield wipers I needed and helping me install them. I really appreciate all the hard work that everybody does at AutoZone. One of the windshield wipers broke when it was being installed, and they were a nice enough to refund me.
March 2026
All the staff were amazing and there was a warm welcoming atmosphere in the store. Very knowledgeable staff. Will be going back.
March 2026
Clean and neatly arranged. Well stocked and faced. Friendly staff